AutoNation Ford Wolfchase Parts Center

7925 Stage Road, Memphis, TN 38133

"Really 5 stars, zero Oil change and three filters cost 370 dollars, and I was quoted 240. Witch was high at that. Save yourself some aggravation and go to Landers Ford. If you do choose to have service check everything. Can I ask what a engine assurance plan charge is for??? Just another way to up charge customers. What ever happened to customers first, not take the customers for what you thing you can get out of them. Update: let’s look at add the add-on charges. I did not ask for???? Engine assurance plan 18.99 Motor oil treatment 22.99 Note: if you use good all to start with, you don’t need a treatment. Frigi-fresh 16.99 58.57 total charges I did not ask for or need. Now let look at over charges and not OEM parts used. Engine oil filter 9.44 - 1.68 = 7.76 Windshield cleaner “said it was free” 3.30 - 2.99= 1.30 note would’ve had enough for the whole year because the 2.99 for a gallon not 30 ounces. Total 9.06 Now air filter over charges, Cabin filter 66.77- 14.52=52.25 Engine filter25.19 - 16.96=8.23 Labor one hour 165.00-100=65.00 100 is what was quoted. Total 125.48 It does not take an hour to do this work. Other Ford dealership does it in less than an hour. Total unwanted charges and over charges. 193.11-370.29= 177.18 what it should have been charged. Just a note that’s exactly what Landers Ford charged me last year. Thanks Jeff for not taking my call."

"Barbara was very knowledgeable with my needs in getting my truck fixed. She went well beyond"

"Short wait. Specific details given about services that needed to be done."

"Brought car in for a recall issue, agent instantly advised that since the repair would take at least 12 hours, he would arrange for a rental car. Waiting area had FREE donuts for customers getting their car serviced. Waiting and Service area has been recently remodeled and updated."