NAPA Auto Parts 7415 U.S. 64, Memphis, TN 38133

"Desk help was great. Part I went to pick up, "which showed in stock" wasn't available. Did purchase a similar part."

"Staff is always helpful. TONS of inventory! If you need it, they either have it or will find it!"

"I called in to see what kind of serpentine belt I needed for my vehicle I went back online and ordered the serpentine belt it said online delivery available so I selected online delivery same day call to find out if my orders being delivered come to find out they said no they can't deliver same day they're about to call me and let me know it's going to be the next few days I told him that's unacceptable they're online system said same day I demanded to be delivered the same day I ordered it before 2:00 p.m. this supposed to manager gets an attitude with me finally says he'll have it delivered. Get the belt delivered and it's the wrong belt so I'll order the correct one from AutoZone which was actually cheaper take this one back to Napa and Jonathan who is the sales agent says oh I remember you I was waiting for you to come up here so he deliberately sent the wrong part to me. I'm a long time customer of Napa and if this is what they're going to hire and what they're kind of employees do to their customers I will take my business elsewhere out of all these parts that I ordered through them it's sad that Jonathan is going to deliberately do this."

"They had the part we needed that no one else had and a bit cheaper. Great place."

"Sometimes you just have to go to the “People Who Know!” Visited two competitor auto parts and neither had a Ford PCV elbow. Came to Napa and it was right there, then the counter person was able to confirm whether I had the right part. It’s refreshing to deal with people that know the business and enjoy what they do."