Wendy's

"I did have a good experience ordering from this location til today!! My employee went to go pick up mobile order that I already paid for… n they didn’t even put all the food in the bag so I sent employee back to get the missing food n whoever was on drive-thru talking bout all the food was in there bag! First of all she won’t be going back to 6min drive to go get jr fries n 4pc nuggs if everything was in the bag!!!!! I won’t eat this location Wendy’s anymore!! Bad service n attitude smh"

"When I entered the restaurant, I had to wait for the cashier to get off her cell phone before she could take my order.Waited about 3.5minutes.No one else in the line at the time.No greeting.No "Sir,I will be with you in a moment-nothing.just "Can I have your order.Cold service.When my food was put in a bag,it was on the counter.No---"here you go Sir"----Nothing.She put the remaining burgers in the bag and immediately when to the the next customer.Cold service.Yeah,I would rather drive past here to the next Wendy's or just not go to another one.Go somewhere else.I could have went to 5 Guys,but I decided to give this location a try.Wendy's Corporate:the Management team has failed to strive.Has no idea or forgotten WHO comes 1st.Fix this issue.Or continue to get negative reviews--but how many will it take until you realize that there is a problem here.Just look at all the reviews.I know this is 2024.But GOOD customer service should be ALWAYS,regardless.Thank you.Based on recent reviews and mine,I VOTE for a change in leadership. Get a Manager in there that cares about the customer.Someone that can turn this place around.It will be noticed,especially on the 1st day.Would love to see that."

"Ordered a biggie bag with double stacker, got neither.. I also had to wait 10 mins in a drive through after I payed.. when my food was ready the lady teller at me twice not even giving me time to pull up to the window.. asked for ketchup and didn’t get it.. or napkins."

"I was going to give this great review on the store because they were so sweet and they were so efficient at how fast they cranked out the orders. However I got all the way home which is 20 mi away and realized that they only gave me half of my order. So now I'm pissed."

"The lady taking my order at the drive thru was EXTREMELY RUDE. She had a curt tone in her voice. I ordered 3 kids meals with Sprite and a Dave Double with diet Coke for clarification of which h customer I was. Went to this location because it was convenient. I will drive across town before choosing this location again."