Meineke Car Care Center 951 North Parkway, Jackson, TN 38305

"Very professional and work was done accurately. Kept me up to date on the status of my vehicle. Also let me know what was wrong with my car and the total cost to fix my vehicle beforehand.. no surprises. Highly recommend"

"The service is always great. I have been going there for many years because of the outstanding service. The young man that worked on my vehicle made sure everything was safe on my vehicle prior to me leaving the business. I have no complaints."

"If I could give 1 star, I would. I want to state that this customer service was wonderful and everyone that I encountered was kind. However, I only went in for an oil and filter change. I do understand that corporate places like this do try to upsell, with that being said, they handed me two pages of paper that were thousands of dollars worth of “repairs” my truck needed. As I left, I made it to the I-40 bridge and smoke started to roll out from under my truck. This was maybe 2 miles from the shop and my truck broke down. One of my heater hoses had dry rotted and split, which is something that naturally happens in older Chevys and GMC’s. However, both of my heater hoses had been disconnected and were no longer in there clamps. My truck was smoking and my coolant was leaking all over the bridge on Christmasville. After a $100 tow, on top of having to spend another $350 dollars on someone to come to my home to repair my truck, it’s safe to say I’m not a happy client. When my husband checked that list of “repairs” not ONCE did it mention my heater hose was dry rotted and needed repaired, even though they had my truck up in the air for an oil and filter change. I was also told by the mechanic who fixed my truck that it looked like someone purposely disconnected them from their clips. Between the $75 oil change, and the tow and repairs I’m out $525.00. I will be contacting the corporate office about this. It’s a shame this was done to me and makes me wonder how many others this has happened too. Do better!"

"Muffler fell off in the middle of a 12 hour drive and am thankful this Meineke was open! (Thanksgiving weekend). Was able to rig the muffler to hold and make it the 19 miles to the shop and they got me fixed right up and on my way as soon as they were able. Very kind people here- would recommend to anyone"

"The mechanic and front desk were very honest, courteous, friendly and helpful. We went to the Jackson, TN Meineke location due to an engine light as we were driving through the state, and the mechanic provided sound advice for the car. Though he was not equipped to perform the repair and it turned out to be more than the initial diagnosis, his helpful demeanor and honesty really made the bad news easier to handle. I applaud the customer service at this location and would recommend them."