Advance Auto Parts

"Very knowledgeable people. Believes a female knows something about a car! Thanks for the help."

"Save yourself time and effort and just go to another auto parts store. Orielly’s, Advance Auto in another town??. All other locations of Advance Auto are helpful. Stay away from this location in Portland. Too complex and too many mess ups for what was should be a simple process to purchase auto parts. Get too many parts here that have been returned incomplete by previous purchasers and low quality customer service . I am hoping they can improve. I keep trying to give this location another chance over and over and I have to be done. They have demonstrated too many times they have no issue with wasting my time. When they’ve gotten good folks to work here in the past, they don’t last long. Avoid, avoid, avoid this location."

"Randy was very helpful in getting tiny parts for three different vehicles, he was kind patient and very knowledgeable. Good store with good professional employees."

"Great place for automobile parts, great employees and are extremely helpful"

"Customer service is not so great. Nobody ever came to ask me if I needed help or anything. I was in the store a good 5-10 min before I had to go ask for assistance. Everyone was helped but me. Then when I asked about a product he’s looking at me like I’m speaking a foreign language, it’s clear he didn’t really want to help. Made me feel like I was an inconvenience to HIM. They were more helpful with everyone than they were with me. It didn’t help I was the only black person, like clearly they saw see me. I walked up to the counter and the guy went in the stock room! The other employee didn’t seem like he wanted to check me out either."