Dunkin'

"Probably the WORST Dunkin ever. I have continued to give the a couple extra chances but every time i go they don’t ever my coffee taste right. Today I swear they sold me a $5 cup of pure milk. Im honestly so done with giving them chances. Tired of spending my money on trash tasting coffee… this place just needs to train their people on correct ways to make coffee. Also when you’re the only car there you should not have to wait so long to get your order."

"just wanted to shout out y’all’s morning crew!! i mobile order from this location very frequently, and they are always accurate!! i had an especially good experience this morning, my order was ready by the time i got there and they had everything in stock, not to mention my iced coffee was made perfectly!!"

"The breakfast food at Dunkin's is not really for me. I end up getting the basic egg wraps which are usually somewhat edible. This last batch tasted like fish for some reason and we're not good. The coffee was good, nothing fancy but served as I asked. The service at the Hendersonville location is always excellent and the place is very clean."

"Terrible customer service! These people need training!! It’s obviously short staffed but that’s no excuse! I pulled up to the drive thru sat for two minutes without anyone acknowledging me. Finally I said “hello” thinking maybe the machine was broken. I got an annoyed “I’ll be with you”. No apology, no “we are short staffed please be patient and I’ll be right with you…” nothing. The guy should have acknowledged me when I pulled up, provided me a quick explanation as to why it’s going to take him a min and maybe I would have waited and certainly would t be putting up this review. Horrible"

"Whoever took over as management in the last month is absolutely terrible! I will never go back! I used to go daily after dropping off my daughter at daycare. Today, I just sat for 17 minutes in the drive thru and when I got to the window is when they started to make my coffee. Window attendant didn’t have a name tag and didn’t apologize for the wait or barely acknowledge me at all. Why would I do a mobile order ahead of time to sit and wait 17 minutes! The owner needs to take a good hard look and replace their new manager."