Dunkin'

"I'm a regular at this Dunkin location because it's so close to my work, but everytime I go it's such a huge disappointment. Generally, the quality of the items you get, if you can actually get them, is what you'd expect at other locations. The problem, is it's almost impossible to get everything that you order. 9/10 if you have more than 1 item on your order, it's going to be wrong or just missing items entirely. Sometimes, you'll pull up to the drive through in the morning and be told they're refusing to make food, because that's just "too much work" for them that day. This used to not be the case when the old manager, Steve, ran the store. But ever since he left, for whatever the reason was, this location has not been the same. I think it's genuinely just a lack of management presence ensuring functionality. Please hire a competent management staff so I can just receive what I paid for. Thanks."

"They mess up your drink most of the time and the girl with red hair and long nails is rude. She gives attitude and rolls her eyes when you ask simple requests to add to your drink. Starbucks is way better drinks and service."

"If I could rate it a zero, I absolutely would. When they remodeled the store, they must have remodeled these kids’ brains? Never open on time, 30-40 minutes before even making it to the speaker to order, and another 10-20 minutes to receive your order at the window. Don’t even bother trying to order ahead! Doors are always locked and employees won’t bat an eyelash if they notice you. All around horrible service. Just go to Starbucks."

"This location needs help. Where is management?? I am still sitting in the drive though as I write this, it’s going on 30 minutes. Also, this location is always out of everything. 40 minutes. That’s how long it took to order and get 1 drink and 1 donut. Also no apology and the guy working the window was less than motivated to work efficiently but I saw 2 girls inside hustling. Also, my drink tastes like they forgot the Carmel and the donut was upside down in the bag so all the icing was coming off. I’m so confused by all of this and would really appreciate a refund."