Walgreens

"I am incredibly disappointed and frustrated with my recent experience at Walgreens Pharmacy. Despite my urgent need for clonazepam to manage my panic disorder, especially with my dad being in the hospital, Walgreens has completely failed to provide the necessary support and service. I called in my prescription a week ago, and yet, they've told me I must call back tomorrow to request the prescription manually due to a so-called state law about refilling too soon. This is absolutely unacceptable. It's clear that the healthcare system, as facilitated by Walgreens, is not equipped to support those in genuine need. The lack of urgency and understanding for a condition as serious as panic disorder is appalling. The bureaucratic hurdles and inefficiencies only add to the stress and suffering of those who rely on their medication for daily functioning. This experience has only exacerbated my condition, making it evident that Walgreens is part of the problem with healthcare in America, not the solution."

"Literally ALWAYS at least a 20-30 minute wait every time I pick up a prescription. None of the pharmacy staff move quickly or seem in any hurry. They never smile and all seem like they hate their jobs."

"I recently went to get my Covid shot and it was a great experience better than the location on Mangum. The lady who assisted us was spectacular! I forgot her name but she had navy blue and I believe sunflower nails! lol she was able to get me in quickly with all my information and also was the one happened to give me my vaccine. Very nice and professional! The manager of the store is also very nice and pleasant."

"This Walgreens pharmacy is very unprofessional and rude. I had my 3 year old daughter albuterol prescription sent here because I was in the area. Upon driving through the drive thru the short girl that works in the pharmacist already had an attitude. I stated I had received a text that my daughter prescription was ready for pick up. She looked my daughter name up and said it won’t be ready until 15 minutes. Mind you they text me saying it was ready. I didn’t make a big deal I simply pulled over and waited the 15 minutes. As I drove back up the same lady asked for the same information and walked off and never returned. At this point the drive thru line had gotten backed up. I waited about 7 minutes before another worker acknowledged me. I stated to him that I was trying go to pick up my daughter prescription and two other people walked up to him telling that I needed to come in and get it. “Excuse me” and the guy had the nerve to ask me to verify information that was already given twice. First and last time here."

"We regularly have the worst luck at this pharmacy. Today we had a prescription for antibiotics called in at 2pm, and were told it would be ready by 2:45. Arrived at 3:30 to be told they would work on it now, it would be filled in 30 minutes. We couldn't wait so came back at 5pm to be told again, they would fill it for me right now, it would be ready in 20 minutes. The people next to me had been waiting 45 minutes past their appointment time for a covid shot. I do not understand how they can have these issues every single time. We will not be returning, I'm honestly not sure why we keep trying to send prescriptions here."