Walgreens,

2103 Eldridge Road, Sugar Land, TX 77478

"My worst experience ever !! If your time and medication important to you Then think twice before dropping your prescription here!! I put in prescription and they said it will be ready in about hour After 10 days, I still haven’t received my medication l. They gave me a half after a week and still waiting remaining. They refused to give me my prescription so i can go to another pharmacy. After tow weeks they kept saying they order my and it should be here by Monday. Today is Monday and I’m still here Im going to surgery tomorrow 6am and still didn’t receive any medicine. @ Walgreens pharmacy : please respect people time and health This is not acceptable!!!!!!"

"I had to go back home to get verification I prepaid for my rx- the pharmacy tech didn’t bother to check the account, argumentative. The actual pharmacist on duty did not say a word to me when handing over my new prescription. Normally, they will ask if I have any questions. She basically threw the bag at me. Very rude staff tonight 7/27/2023.."

"Had problems ordering online and pick up in store. Call local walgreens at West airport and eldridge. I ask if I can pay over the phone for the product and pick up in store. Person on the other line says nothing and hangs up on me. It wasn't a "hold on let me ask a manager"... it was simply the person on the phone didn't care what I had to say and hung up. Yeah. With that attitude I will stick with going to HEB. Should have in the first place. Customer service is by far better at HEB!"

"Do not use their pharmacy. I have had many problems with this location filling recurring prescriptions. They have dropped the prescription altogether several times, and most of the time I have to manually use the Walgreens App to request a refill. Today I was attempting to pick up a refill, and was in line 5 minutes before the pharmacy closed. Unfortunately the woman in front of me took 10 minutes to get through her order before I was able to get to the window and I was informed to come back the next day even though I was in line before the pharmacy closed - terrible service!"

"Always having issues with Walgreens. My order was made a day before and was marked as ready when I get there none of my items have been even picked out of the store . I drove 30 min because it was the only store who had stuff in stock. Manager stated he would get stuff for me and took over 15 minutes to get 2 items and I had to look for my own stuff . He took over 10 minutes again and I just cancelled my order. Not the first time it happens , manager was not helpful at all"