CVS

"If the pharmacy doesn’t open until the pharmacist arrives, please remove open @ 830am from the sign! It’s an inconvenience that I’ve been to this location three times this morning! It’s after 10am.. the fact that I have to come back to pick up a prescription that was ready yesterday has definitely ticked me off .. find another pharmacist if the current one can’t be on time for the pharmacy hours in my opinion.. this unacceptable .. terrible customer service .."

"I was just there around 3:00 pm to pick up a rx for my daughter and I was told it was out of stock so it would be delayed unless I chose to go to another CVS and fill it which I agreed. When I call the other CVS they tell me they can fill it there but since this location still shows as they are working on it I would have to call them to cancel it(which is what I told them in person that I would go elsewhere) Im trying to call and I have been on hold for 1 hr. that is pretty ridiculous. I guess now I am heading back over to tell them again to cancel it. This location needs to be more efficient"

"Nonchalant Phymacy staff . However I did ask in a nice way when the medication be in stock .She replied I can’t tell you that !!! Please tell me where and who are giving these so call techs license. Again what they do not know is who they could be talking too…..durning that time .. It’s alright because you have learn to be kind to bitter people cause they need it most .."

"Pharmacist Nicole is very professional & friendly ! I was saddened to learn the retail part of CVS / Fallbrook & West will be closing August 2,2023. It was so convenient to pick up medications and anything else you may need without making a second trip to another store . However , the pharmacy will be able to expand and acquire a set up for mental health services which is greatly needed in this area ."

"I am writing to express my disappointment with your employee's behavior at your location 04983 last night. When I was there to send money via Money Gram, the employee lied to me when she said we don't send cash at night and denied service with no reason, and made a rude comment when I asked her why today. She said,'' A lot of scammers hit this location'' ?? that was unprofessional and unacceptable. I understand from her behavior that she was profiling customers and engaging in racist behavior. As a loyal customer, I am incredibly disappointed with the treatment I received at your establishment. It is unacceptable for employees to engage in this behavior, and I urge you to take appropriate action to prevent this from happening in the future. I hope you will thoroughly investigate this incident and take the necessary steps to ensure your customers are treated respectfully and professionally."