Devine Meat Company- Deer and Wild Game Processing and Custom Slaughter

"DO NOT BUY A WHOLE COW OR HALF COW OR QUARTER COW. Please save yourself time and money. It is much cheaper to buy at a grocery store. Their actual unit price was 30% to 100% more expensive than what you would pay at the grocery store. This is my experience buying 2 half cows from them. Their front line staff is very professional and friendly. The cuts of meat look fresh and are vacuum sealed but were extremely small for premium cuts (7 to 10 ounces a unit). The pricing is extremely deceptive. You are charged for something called hanging weight, but you are not told that over the phone. You will pay nearly double that price on the actual meat you take home. Weigh the meat yourself and confirm you are getting the unit price you were told. If you try to get a refund for their deceptive practices, they will act like you are in the wrong, and only offer a partial refund. They also charge extra for paying with a card but won't refund that extra charge and claim they are the ones who paid it, despite the contrary showing up on your receipts."

"I think I know why this company went to working as a private butcher only. Their people skills are next to nonexistent and their idea of customer service is worse. The service they perform is essential and they do that very well. Their cuts are phenomenal and they execute that aspect of their trade flawlessly but their customer service skills are beyond compare... because they don't have any. I did not choose this establishment and I don't know how they compare to others who provide the same service, but the price seemed a bit steep. They quoted me one price on the phone and the price at the register was almost $50.00 more. And why is "hanging weight" the accepted means of purchasing their service? Who or what entity decided that this is the industry standard? Where's the accountability in that? That's an awful lot to take on faith! I find it hard to believe that half of the animal that was slaughtered was waste."

"I had 3 deer processed at Devine Meat Company this year, after switching from a processor I had used for the last several years. I can say that Devine Meat Company is my new go-to processor. My experience and the quality of the meat I received back is second to none! The staff have been friendly and accommodating each time I have been by to drop off or pickup my order. Clayton will try to up-sell you on the venison fajitas and it’s not just a tactic to drive up the price of your order, they’re excellent! My family can’t get enough of them. I have recommended Devine Meat Company to the others I hunt with and expect them to make the switch next season as well."

"Awesome service! A friend brought me here after taking me hunting on his lease. Had a great experience working with the office manager while she helped me decide how to have my meat processed. Clayton, the owner, talked to me about their whole process and gave me a few samples. Make sure you ask about their secret menu of spice options for jerky and good sticks!"

"First time taking a deer to a processor, I chose this place because it was close to me. Lady at the front desk is nice. The euro mount I had done turned out excellent and the sausage taste great. Was told my order would be ready in two weeks so me being excited, I called to check on my order two weeks later. The man said (I think it was the owner) they're working on it and will call when completed. Ended up taking over two more weeks to get finished. One thing rubbed me the wrong way, when I got home after picking up my order I noticed they charged me $10 for changing my order (two days after dropping off deer) but okay I get it, and $5 for calling to check on order status. I contacted the owner to ask why, because I've never heard of a company charging for a status check. He told me how HUGE of an issue it is for him to check order status and that if he loses a customer because of a $5 charge then he doesn't want that customer. Funny, since I had just spent almost $500 at his store, and had also brought two friends with me who spent in total about $450. Customer service is very important to me and this guy has a lack of care for the customer. Will take my money elsewhere. Suggestion for the business, give more accurate time frames to the customer and drop the "slap in the face" fees."