Walgreens 2253 Central Drive, Bedford, TX 76021

"ERIC MORRIS! I just came in to pick up my prescription, he was very rude, kept rushing me and not letting finish my response. For context I have the flu and I’m very weak with terrible body aches and headache. He was SO RUDE that I asked for someone else to help me because before he rung up my 2 prescriptions I was only able to pay for one. Smh. He started yelling at me and telling me “we’re finishing this transaction and your done you can leave” and proceeds to point to the door. He very hostile and aggressive. I’m already feeling horrible and I just needed my prescription. The pharmacist came to help bc I refused to let him continue helping me. He also threatened me with the cops. Smh. His whole demeanor was hostile, defensive and just rude. After I walk off I hear him laughing about it with customers so that’s when I came back to ask his name and AGAIN he was so aggressive saying “MY NAME IS ERIC MORRIS AND DONT WORRY ILL TELL CORPORATE TOO”. I’ve never experienced any type of disrespect from any other pharmacy staff until tonight. I’m so sick and just wanted to pick up my prescription without being told off and threatened with the cops. I WILL CONTACT CORPORATE TOMORROW BECAUSE I ALSO almost fainted walking back to the car. TERRIBLE TERRIBLE!!!"

"Walgreens in general is ridiculously expensive. I was told to pay $300 for an RX I can get for $50 at Walmart. They're never nice,and they don't seem to be concerned with the patients wait time even when there is barely a waiting line."

"Let's get in to it. I make it to the pharmacy and there are 3 people and 1 couple in front of me. The customer at the window in there for a Covid 19 vaccine. They give her forms to fill out she said she did it online. They say they don't see it. Poor girl had to fill out paperwork. Then an older guy was next. He give them his info and they say the doctor denied the prescriptions. He asked what doctor and they told him. He said that wasn't his doctor then gave them the doctor's name. Guess who has to figure that out.(The old man). After the next customer and the couple it was my turn. The prescription I was there for is for my mom. Earlier her doctor called in her prescriptions and Walgreens said it would be ready at 10am tomorrow 11/09/23. Her prescriptions are for Bipolar manic depression. She is out of her meds at the moment so they told her it would be ready in an hour. Now I get to the window and give her info. They tell me they won't be ready until tomorrow. I tell them they told her 1 hr. They say that was customer service that told her that and that they could pull the prescription and havenit ready in 2-3hrs. I mean what the hell. 2 out of 5 customers they got right. That means only 40% of the time they have their stuff together. Mom is going to start getting her stuff from Walmart for now on."

"Great experience with the pharmacy. The pharmacist was very helpful and filled our prescription since the location we usually go to had already closed. He was friendly and quick"