Happy Tails 3124 West Irving Park Road, Chicago, IL 60618

"Smells awful. Went in with my boyfriend to look at the antique corner they had and it smelt even worse. Lady in the front was rude. Didn't see anything I liked and as I left she said "are you gonna get anything?" in the rudest tone ive heard in awhile. Don't go here unless you have extreme patience and self control cuz I was gonna uppercut that chick."

"I am so glad I found this groomer. Not only are the prices affordable, the people that work here are dedicated to helping animals. This is actually a rescue that does grooming which is cool because the money you spend with them (grooming, getting a cat, or trinkets at their store) goes back to the animals at the shelter. I will definitely be back!"

"I don’t even know where to start. Everything about this place was just poorly ran. I was a first time customer here and the Customer service was awful.The older woman answering the phone and at the front desk was extremely rude & expected me to know that they do not do appointments and instead they tell everyone to bring their dogs in at 10:30 where they keep the dogs for almost 4/5 hrs. Then they shaved a patch of my dogs hair for “sanitary” reasons when I specifically requested them to NOT shave down my dog. I do not recommend this grooming facility at all. You’re better off at petco."

"I agree that they are the best. I've been taking my 100 lbs female german shepherd mix there for the last 5 years. I've tried other groomers out of convenience, but no one else can do as good a job. She smells great for SO MUCH LONGER with Happy Tails grooming. I don't find it to be bad customer service; sure they aren't super catering to me,but they are to THE DOG. That's all I care about. I think Gloria is in such high demand, that you may catch her in a frenzy mode, trust me she isn't rude, just ULTRA BUSY, because she is GOOD!"