Edible Arrangements

"You wanted to know if I was pleased with my order on Feb 14th? I was not pleased with my order on Feb 14th because my girlfriend did not receive her order on Feb 14th. I placed my order at 11am on the 14th, The tracking system said my order was not received until 1:15pm! The order seemed to move through the process of being made fairly quickly however the order was out for delivery for HOURS. I have ordered Edible Arrangements for her on previous Valentines day and she received her order no problem. My most recent order was not the case, I assume you ask for the name of the business and whether it is commercial or residential in order to make sure you deliver before closing time. My girlfriend leaves work at 4pm, the business closes at 5pm, your driver who can barely speak English, doesn't show up until after 5pm and calls both me and my girlfriend numerous times for some reason (I dont know why if she cant understand anything we say). So the order was not delivered. The other problem is that I called the store and left multiple messages with zero response, and asked for my money to be refunded, I was ignored entirely and the next day you guys delivered her the original order. While I am happy that my girlfriend received her order, she did not receive it on Valentines day as a surprise which is what I payed for. I still want my money refunded. And if i can make a suggestion if you are going to fail at the job Im paying for the least you can do is have an English speaker making the calls and the deliveries so that she can understand what the hell I am saying when I tell her she failed. This is America, This is Texas. We speak English. If you want to have a spanish speaker hire someone who speaks both English and spanish. Other than that figure out how to do what you are charging people for, and call them back at the very least if they are trying to get a hold of you."

"Absolutely pathetic not only did I get the wrong order and they refused to answer the phone but I literally just got the roses yesterday and they’re already dying?? Lmao joke of a business do not recommend at all. Already filed a complaint with my bank and will be getting my money back. DO NOT SHOP HERE"

"Thankyou to this location specifically for honoring their wide range catalog of arrangements. The covered doves were the perfect touch. Happy Mother’s Day to all mothers and all involved!"

"Order this for Oct 5th for my parents anniversary. My parents bit into the one chocolate strawberry and tasted something sour and foul. They removed the chocolate from that strawberry and the rest and found mold underneath. The lettuce holding the arrangement also has mold between the leaves. We called Edible Arrangements and they said there's nothing they can do about it and won't refund us. Be careful ordering from this business. Last year, we ordered from them for the first time and the same thing happened. We tried again this year at a different location to see if maybe we just got a single, isolated bad experience but nope. Happened yet again. So please be careful because they will not take responsibility for it."