SERVPRO of Southern McHenry County

"IF I COULD DO A NEGITIVE STAR, I WOULD. Well, to start with they laid the wrong color flooring and tried to pass it off, they sanded it and stained it, when confronted they stated "yea l, we know its the wrong color" then when that was ripped up we found the 3 large ventilation holes they (servpro) put in the floor were never covered back up. So my husband did that repair himself. The stain they put down doesn't match. It looks like a cat pissed all over my floor. They polied hair on the floor and other debris as they never swept prior to putting poly down. There are bubbles and pooling that were not spread out. They put the trim back up, and there is a huge gap between trim and wall. The cedar in the closet doesn't match. Also, there were many no call no-shows, and we were taking time off of work to get this completed. THESE PEOPLE ARE NOT PROFESSIONALS, AND YOU SHOULD NOT LET THEM IN YOUR HOME."

"I had an outstanding experience with Servpro Southern McHenry! Their expert team swiftly handled my water emergency with professionalism and efficiency. They restored my property to its pre-emergency condition flawlessly. I highly recommend Servpro Southern McHenry for any water, fire, or mold-related issues. Top-notch service!"

"This was a relatively small job for them (but not for us!) with a water backup in our unfinished basement. They cleaned everything, including moving and cleaning items that may or may not have been splattered, then used an antibacterial on everything. Even sprayed my stairs on the way out. Everyone was awesome, from the lady who took my call to Paul & Blake who came out and did the estimate and cleanup. Professional, friendly, quick and thorough. They even offered to come out before I was ready for them! Cannot recommend highly enough. Absolutely fantastic, thank you ServPro! Y'all seriously made what started as a horrible week for me into a much better week!"

"Steve and his crew did a great job removing the mold in my bathroom! From beginning to end, it was a smooth project and a fair price. They were timely, efficient and professional! I would recommend them to anyone"

"Great service - helped us quickly when we had water damage in our crawl space. The equipment they used we're neat and efficient. The crew that went to our house was very knowledgeable and courteous. I would recommend them to my friends and family."