Floral And Craft Expressions

"Connie, I just want to say that I'm very disappointed with the way my boyfriends Valentines day gift came out. It was not what I had explained to you, nor is like the photo I sent. I asked for his dunks to be wrapped in a bouquet of flowers, but instead he recieved a bouquet of flowers and his dunks wrapped in plastic paper left on the side, completely apart. When I inquired if this company could make this happen, you said yes. Now knowing you clearly couldn't, im left extremely dissappinted and paid WAY too much money for something I could have done myself. Shame on you for taking advantage of a situation like this."

"I was looking for a flower bouquet to gift my daughter. I told the lady the color of the rose I would like after she asked me. I also let her know that I would like the wrap to be blue, black, white or silver as those are the school colors my daughter was performing for that night. I pay for the bouquet and I get a horribly wrapped bouquet with a color that was not what I had asked for. I took it simply because I was in a bit of a hurry to get to my destination that evening. Horrible service! A customer should be given what they ask for not what the business wants to give at the moment. In addition, I sent messages with these pictures to the business number and never received a response."

"I have ordered floral arrangements from here before and I have always been very pleased! So once again, I decided to contact them for arrangements for my baby shower. I was blown away AND so were my guests! Floral & Craft have always been reasonable and they continue to hold my loyalty! Only bad thing is that my guests kept all my arrangements so my husband will be forced to buy me one very very soon! Thank you Floral & Craft for being so professional, polite and reasonable! I look forward to many more years of ordering arrangements from you all!"

"Worst service ever! Don’t buy anything from this place. Flowers showed up at 7 pm! Wrong flowers, no chocolates were order and they sent them, I’m diabetic; no water on the vase, roses were already looking all dead, and the next day were horrible. I’m so dissatisfied never again ordering from this place"

"Bad communication skills don’t know if on my end or theirs , not very friendly though . I thought I ordered one and she got something else . Just be sure you tell them exactly which one you want . Nice arrangements. I give three stars because at the end I am not satisfied I wish my friend had received the one I wanted, I wouldn’t mind it would have cost more."