Life Time

"I went to meet a long time friend at this location to train today. We don’t live close and this was middle ground. He currently has a lifetime membership and I am a past client from when I lived relatively close to one. I had planned to use one of his guest passes or purchase one if need be. After greeting the attendant and Informing them I need a guest pass they asked for my ID. Unfortunately my wallet was stolen or misplaced and I have yet to get into a DPS for a replacement. We were told no ID, no entry. I appreciate safety protocols, but mind you I’m a previous client so I have an account with my information that I can verify and a picture. I asked the attendant for a manager to seek more practical judgment, to my misfortune she was the manager. As a manager I would assume she can make a judgment call, especially considering I’m with a member and I past member myself. If I could give this customer service zero stars I would."

"MINORITIES*******!!!! DO NOT GO TO THIS GYM!!!! I came in to inquire about becoming a personal trainer and felt like I was being interrogated by the front desk staff BEFORE the interview. I literally wanted to cry and walk out. Everyone (except Kevin) made me feel so small one of the personal trainers that’s been there for 15 years literally laughed in my face and shook her head. Intimidated by a woman of color maybe? Funny thing about the whole situation, I have 50K followers begging me to find a home gym to train them in. Will definitely be contacting corporate, news stations and post on social media that this gym is a devils playground. Barely saw any minorities members, should have been a huge red flag from the beginning. Sickening. Jim Crow vibes."

"I've been coming here 3 years and canceling my membership. They shut down the steam room and nobody will say how long it will be to open again. It's been over 2 months now, I've seen an entire house be built in 3 months. There's no reason for it take so long other than incompetence or they just don't care about their members."

"In the past this place has really irritated me. However the family locker rooms are finally being locked for single adults and the kids center has GREATLY improved over the last 6 months. We just had a birthday party here and aside from the online form not going through, everything was so amazing. They took care of food and set up and clean up. They played games and hung out with the kids at the bounce house. It allowed the adults to relax a bit and chat and not worry about the kids as much. The price was reasonable since there was a bounce house and the gym was reserved. They really seem to enjoy the kids!"