Steamer's Carpet Care 401 Victor Street, Austin, TX 78753

"They were great. Carpets look immaculate, and they were even able to remove stains that a previous cleaner said they could not. Also, they were very flexible with adjusting the time."

"I was extremely pleased with Steamers, and the gentleman that came out to do the work. I've used other companies in the past, but wasn't too thrilled with the quality of work or employees... so I've continued to try new companies when looking to get my carpets cleaned. Well, I will definitely be using "Steamers" the next time I need my carpets cleaned. Mark did a very thorough job and I didn't get the feeling like you get with most companies... which is get it and get out as quick as possible. He really took the time to do a great job and my carpet look great! The pricing was very reasonable too which was also a nice bonus."

"...................................................................... Joe and Mike just left, while it is fresh on my mind I need to email you my thoughts. When they arrived Joe reviewed the cleaning/repair job order. I agreed and showed him the spot in my carpet my cat had clawed and ruined. Joe suggested that he do a patch, taking carpet from a corner under my stair case. I was somewhat reluctant but agreed anyway. The patch looks wonderful, it is in fact undistinguishable! I am amazed. The patch under my staircase is not really visible unless you crawl underneath…so I am happy with that as well. My carpet is relatively new, I am so relived that I am not replacing it. After the repair and the cleaning, my carpet looks brand new. Please tell Joe and Mike what a great job they did. - Monica Swenson - ...................................................................... Thank you for sending Hugh to my home to clean. He is so nice and soft spoken. He explained to me what he would be doing and even cautioned me about how slippery the floor would be. He worked steadily, and was done in a really short time. I commented on how fast he was. He proudly told me that he has the best equipment to work with and a good assistant also. I inspected the carpet, looking for areas that didn't come clean. I found none. Hugh did his job well and did not take all day to do it. Now that I know what to expect, I will call you more often. My time is valuable to me and I appreciate a speedy, thorough job. - Amanda Jones - ...................................................................... Merry Christmas to you and your team. Just want to say thanks for the job well done. I was preparing for a Christmas party, call you guys hoping to be worked into the schedule. I was able to get my carpet cleaned that very day. It dried in about 3, maybe 4 hours. My guest arrived and I felt good about the way my home looked. Thanks so much. I hope you have a Merry Christmas and a Happy New Year. - Veronica Masters - ...................................................................... I have had the sweetest young man cleaning my tile today. His name is Michael. He was well mannered, and charming calling me “Miss Loretta”. He and his buddy, Gary cleaned my saltillo tile. I had to call several places (3) before I could even get someone who sounded like they knew what I wanted to have done. My saltillo looked so bad, black grout and spotty. It never looked clean anymore. They stripped, cleaned and sealed the tile. It is sort of shiney, or I should say glossy now. It looks clean! The boys worked all day. You should be proud of them. I will be sure to tell my friends about you. - Loretta Richards - ...................................................................... I am a new customer. I found your coupon in a mailer I receive. There were several carpet coupons in the package. I chose your company after talking with your office lady, even though you were not the cheapest. The lady made me feel like your company was reliable. The guys came, did their work and I am satisfied. I will say the men were professional in appearance, seemed strong enough to tackle a big job and I could talk to them easily. I have had carpet cleaners before that were cheaper, they were quick to do their work and did not ask for my approval before they left. In fact I could not converse with them at all. So what I am really trying to say is that “You get what you pay for”. I appreciate an honest, good job. - J.B. Franklin - ...................................................................... Hey Mark! Thanks a lot for taking care of my carpet and all the good tips you showed me. I will definitely recommend you to all my friends and family. ***Quick reponse, Excellent service, Professional*** - Watita - 09/19/2018"

"Unlike the two reviews from 6 years ago, I didn't have the greatest experience. When I called to schedule, everything was going great! Then, I received a call back asking me when the appointment was. He stated that he didn't write it down and forgot. That should have raised a red flag then but didn't. The day of the scheduled appointment, the time had come and passed with zero contact from the company. 15 minutes later, I get a call and the gentleman stated that he didn't have any help today and if I could reschedule. This is after I moved the furniture to allow ease of cleaning. I told him that it needed to get done that day so he called back a short time later and said that he would be there by 1PM. That time came and went so I called him.... 20 minutes later. He told me that his clock must have been an hour off and that he would be there shortly to which I had to decline because of prior commitments that I intended to keep. They probably do good carpet cleaning. Just like every other carpet cleaning service. I'd recommend looking elsewhere first or take the chance of waiting for an entire day, changing plans to accomidate them, and ultimately loosing a day of productivity. Had he called before and said he was running late, no problem. Had he not told me he must have set his clock wrong, he'd probably be getting paid right now. Some people should not be called professionals."

"My carpets were in awful shape after several years of use without professional cleaning and several small children. I purchase the 3 room and hallway deal through Groupon. After the cleaning, the carpets looked way better than expected. I didn't think they would get that clean:) Side note: Stain treatment is not included with the Groupn and costs extra but they gave me a deal on it."