Sugar Grove Campus Bookstore Sugar Grove, IL 60554

"The ladies are all super helpful!"

"I be always found them to be friendly and helpful."

"I asked if there was an online version of the book I needed for a class, they lied and told me there was no such thing even online. Later found out there was and could not return the book/access code bundle."

"I was able to buy my laptop and all my books with financial aid and the ladies up front at customer service are so great. They helped me out a lot. The place is seemingly trying to improve itself. I get more frustrated with the publishing companies than the workers at the store."

"I would not even give this place a star. I love my school and everything about the sugar grove campus. But this book store is filled with grumpy, uninterested, rude people who only do the minimum amount of work to get their "job" done. I dread a new semester because that means that I have to go back in there to wait in line and watch these people drone around. I would say going to the DMV is a more enjoyable of a visit. I needed a history book last semester and they did not have any in, so I signed my name on a waiting list because they said they were waiting for a new shipment. They had my number and told me they would call me when it was in. I waited one week (till my next class) because I wanted to be patient and they still did not have it and no phone call. Went to the class and another girl had just gotten one. She said she was not on any waiting list, she just walked in there and asked for one and they gave it to her. I was confused and annoyed so I went back and they said sorry we just gave out our last one, we are getting more. Outraged, I asked how could this be? I am on a waiting list and I never got a phone call! I re-put my name on this list. Another week and a half later I finally got one... Mind you, now I was severely behind on my reading for this class and had to play major catch up."