Leslie's

"Great customer service!! I was trying to find a small hose for my vacuum and Clara was so helpful and friendly. I Will definitely be back for any pool supplies that i need in the future. Thank you so much for your help, it was much appreciated."

"Todd was very helpful and helped me on everything i needed. Very professional."

"This is the worst customer service I have ever had. I when to make a purchase of algae control. The manager help us get the items. But the issue was when we were paying for the items. He refuse to take are change. We were paying $82.25 and we give them 100.25 but just because we didn't give him the money exactly at the time of purchase refuse to give us the change. Them started to make excuses that I has raising my voice. Also he thought I was treated him. Just because I told him he didn't know who was he messing with. Due to the worth customer service I have ever received. I ask him for his manager and told me he was the manager. I ask for his business card and refuse to give it to me. Also told me I was that type of customer. Which I didn't understand what he meant by that? On my way out he was yelling at us for no reason. This is the worst customer service and this manager need some training on how to treat people. If he don't like his job he can find another and is working in the wrong line of business. Please help him out understand better his role in the customer service."

"I brought my Polaris cleaner here 1 week ago (Wednesday). I was promised that it will get looked at the day after (Thursday), and give me a call for repair needs. Thursday went by, no calls. I tried calling them (hard to get a hold of someone to pick up the phone), and I was finally told it will be looked at on Friday. Friday came by, and I still did not get a phone call. This scenario just repeated itself Saturday, Monday, and Tuesday. I decided to just come by Wednesday the following week only to find out my Polaris has not been looked at by Chelsea, and she is off until Friday. It is very frustrating knowing my pool has a ton of leaves at the bottom of the floor due to these winds we are getting, and not getting my equipment looked at to see if I just need to buy a new one. It is also very unprofessional not to communicate with your customer, that it is taking longer to get the equipment checked. If you call, good luck if someone picks up the phone. I ended up taking my equipment at another Leslies, and they told me that so many people complain about the Leslies on Highway 360. Do not use this branch to get your equipment serviced."

"I would have to retract what I wrote previously on this store. I had been back on the store and I should say we probably set off on the wrong foot. The manager Chelsea is very sweet and ever so helpful. Goes above and beyond to help and not just "sell" she actually cares. This store has come around and I believe with Chelsea's leadership, this store will be great. I will keep coming back to this store and would highly recommend this store now. Although I miss Rachel being down to earth, and helpful as well, Chelsea is the same. Kudos to you guys!"