Companion Animal Hospital of Norridge 4321 North Harlem Avenue, Norridge, IL 60706
About the Business
Companion Animal Hospital of Norridge is a premier veterinary care facility located at 4321 North Harlem Avenue in Norridge, Illinois. Our dedicated team of experienced veterinarians and staff are committed to providing high-quality, compassionate care for your beloved pets. From routine check-ups to emergency services, our state-of-the-art facility is equipped to handle all of your pet's health needs. Whether your furry friend needs a vaccination, dental cleaning, or surgical procedure, you can trust that they are in good hands at Companion Animal Hospital of Norridge. Contact us today to schedule an appointment and give your pet the care they deserve.
Photos
Location & Phone number
4321 N Harlem Ave, Norridge, IL 60706, United States
Hours open
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 15:00
Sunday:
10:00 - 14:00
Reviews
"Great place and great staff! Frida and Alex at reception are always super friendly and helpful. My puppy Griffin is always happy to go and see vet tech Diego."
"First time bringing our Ellie in from a referral from our other vet and it’s always nerve wracking going somewhere different..Dr. Anderson was wonderful and explained everything calmly and sincerely—She gave us all the info directly..no confusing lingo or anything but was totally personable and friendly towards us and of course our Ellie. Her and the tech both seemed to have a genuine interest in our dog. I forget his name (I’d love to give him a shout out too—so sorry!) but the tech was so fantastic and friendly and kind. They really listened to us and didn’t make us do anything we didn’t need to have done. They were very upfront with what Ellie needed/what we were referred to Companion for and what the cost was going to be. No surprises, no upselling unnecessary expenses. The waiting room wasn’t crowded. They made sure any dog in passing had their own personal space to be comfortable. We were called back exactly on time. Everything was clean and cutely decorated in the main room for the holidays and pet lovers. Everyone up front was so very polite and helpful. They all genuinely seemed happy in what they’re doing and where they’re doing it. Thank goodness we found this place!"
"Don’t be fooled by the high price tag. Karen (I believe that is her name), who leads the staff behind the front desk was incredibly rude, unprofessional and a borderline con artist. After my dog got x-rays, was referred to their surgeon, Karen steps in at scheduling to make sure her staff requires the 500$ deposit for surgery. When I asked basic questions like, “we don’t know my dog needs surgery?” She snapped, yelled at the staff, and us - but made it very clear the deposit = scheduled surgery. We come in weeks later, the surgeon never even saw the x-rays/notes from the previous visit - and had a full schedule of surgeries that didn’t include my dog. So they wanted us to re-schedule the surgery, put down deposit, and pay $250 for the visit. Essentially I had paid $750 to relay information from their vet to their surgeon, thanks to Karen. The vets seemed knowledgeable, but as long as Karen is leading the staff, do not trust this place for your pet, or your wallet. She has no place interacting with customers and no place making financial decisions for an organization of this size. UPDATING AFTER THE REPLY: as you can see, they will take deposits for surgery that they do not schedule. Take $500 deposits and tell the customer it is for surgery, but really it is for specialist visits that only cost $250. This stopped us from looking for other surgeons, meaning my dog is in pain for longer - if they had been honest we would have found a surgeon ON THE DATE WE WERE TOLD SHE WAS SCHEDULED. Again- please please please consider a location that prioritizes pets over profits."
"The doctors and staff at Companion Animal Hospital of Norridge are great! We have several dogs that are patients of the hospital and each one is treated with kindness and compassion, even one particularly tough customer names Myles who is part Chihuahua and part Shark. Myles gets all the medical attention he needs despite his ornery temperament. Highly recommend."
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