Palatine Family Pet Care LLC

"I came to make an appointment and they made me stand at the door and call them. No one let me in the middle to talk properly, not over the phone. Terrible attitude towards new customers"

"We just took our youngest cat to get neutered this week and were amazed at the quality and humaneness of the care Leo received. Dr. Williams called us after the procedure and kept us informed at every step of the way. Our cat developed some symptoms while in recovery, which Dr. Williams took very seriously. We are SO GRATEFUL for her attentiveness and genuine kindness. We felt very confident that he was in good hands with Dr. Jeanine Williams. Highly recommend this clinic!"

"From start to finish I felt as though the doctor and staff truly cared for my almost 19 year old furbaby. The doctor was so gentle in her examination of my furbaby and was terrific in explaining what she thought may have happened. This was my first visit here but for sure won't be my last . Wonderful staff and caring doctor makes an emergency visit all that much more comfortable."

"We have been with this practice for two years. Dr. Williams has given us advice on treatment options and care whenever it was needed either in person or via email. She spends time explaining diagnosis and treatment no matter how long it takes. She is there for you. We had to make the difficult decision to euthanize our 13 year old girl and we couldn't have asked for a more peaceful caring event. We had dreaded this process. A couple of years ago, with another vet, we had a horrific experience of this process. We can't express how much we appreciate Dr. Williams and her staff for the kindness, compassion and caring they showed to our Willow."

"Dr. Janine Williams has been our veterinarian for approximately 5 years now and she is the best! Not only is she extremely kind and caring but she takes the time to answer all of my questions. Dr. Williams is honest, to the point, and takes cautious approach with any issues which I appreciate. Sharon, April, and Darlene who work with Dr. Williams are great as well! As funny as it sounds, my dog loves going to the vet and displays that same level of excitement as though she's going to the park - that's how amazing they treat my dog there! Price-wise they are extremely fair as well. Overall being at Palatine Family Pet Care has been a great experience."