James Avery Artisan Jewelry

"Loved the comfortable atmosphere, whether you were buying or browsing and the helpful staff."

"I order online and pick up at store. They have a pick line. I went and told her I had a pick up and drop. She told me I had to make the line again. Really how rude she was not even doing nothing just walking around."

"The customer service at this store is amazing. Stacy was very helpful and patient with me. I’m very indecisive. She took her time. I also notice her speaking to every single customer and telling them someone will be with them shortly. This store made you feel valued. Due to my traveling schedule with my job, I visit a James Avery store when I see one But I must admit by far this one has all the others beat. This will be my home store now. I just want to say thanks for giving me a remarkable experience. Keep up the good work!"

"I had a wonderful experience. There were system issues but the store manager, Stacy, worked through everything with Karol to ensure my order was accurate and I was comfortable with the total. They were patient and kind throughout. They tag teamed the effort to ensure I was taken care of. The type of customer service I received was above and beyond. Thank you both, I’ll be back!"

"I went to this James Avery on Saturday, 10/7, at around 6:30pm and was there for about 30 mins without anyone saying hi to me. I was waiting for someone to help me but instead the ladies in the back just kept talking, didn’t even acknowledge me and my husband. Poor service. Will not be buying anything from here."