Access Systems - Burlington Branch Office (Formerly J&S Electronics)

"Nancy is fabulous. It makes you feel great to talk to her and you always know she will take care of you."

"Very reliable, great customer service. Any time my place of employment needs help or has questions, J&S is on top of it! They are great at following up and making sure that you have all of your issues resolved. Technology can be a huge pain so it is very nice to have a great company to work with. I would highly recommend them!!!"

"I am the secretary at the First Baptist Church in Keokuk. We bought a copier from J&S with a service agreement back in February, as our old machine was just limping along. So far there have been no major issues. I worked with Joni and Shaun, they are wonderful! To date anytime I have an issue I can call and my issue disappears. They are friendly and courteous every time I talk to them. I love this new machine. It has made my job so much easier. It used to take me an hour to print our weekly bulletin, I timed it today and it took literally 5 minutes. So to date as far as I am concerned the copier, and their customer service are outstanding! I highly recommend J & S to anyone and everyone!"

"This place is terrible. They sold me a copier and then when it needed service they simply told me that I was no longer in the service area. They sold me a lemon copier that is not even paid for with no service. DO NOT BUY ANYTHING FROM THIS PLACE!!!! You will regret it!!! I wish I could leave less than a star cause they don't deserve it."

"I heard a radio advertisement for a copier tech opening with J & S, since I'm an electronic technologies student at SCC I thought it may be a mutually beneficial summer position, I would acquire some experience and they would get cheap, no benefits labor. When I called, the first person to answer the phone was very pleasant, but the second person who I was transferred to, unfortunately was not. He informed me that they were not looking for summer help, which I understand, but he did so in a curt, almost disrespectful way, as though I was unworthy of a thirty second phone call. I can accept not being right for a position, but a little respect, civility, and decency would have gone a long way in my brief interaction with J & S. I did not want to score the quality, appeal, or service categories, just write my experience, but Google+ required it."