Cobb & Co Veterinary Clinic

"In the four points of contact that this office made before my pets visit no where was it stated that I would not be allowed in with my cat. Text messages say “we are offering” if you’re “offering” that means I have a choice, which after stressing my cat out in the car found out that was not the case and it actually meant “not allowed” in. Even their emails “stay in your car, we’ll come to you!” Are not clear, obviously I’m not walking into the back door of your business without guidance. In other appointments I also was told I had to wait in my car, previously I was allowed to tell them I was not comfortable with that and allowed to come in. Personally, if a business is not habitable enough for a human to walk through I don’t exactly want to allow you to take my cat either. This is unfortunate as I really enjoyed this yet and the way they were with both of my cats but we will not be waiting until April to be able to attend a vet visit with my cats (which is how long I was told it will take before we’re allowed to enter). Off to find a new vet now…"

"Dr. Gilbert is fantastic. She was able to find out what is wrong with my cat who kept having stomach infections and was misdiagnosed by another doctor and put on the wrong medication. They took us in last minute as an urgent visit and found time for multiple phone consultations throughout the day. She explained her concerns and the test results very thoroughly, so I was able to make an informed decision on how to proceed, instead of just handing you a list of tests for hundreds of dollars and saying nothing, as many other paces do. Overall great experience with the whole staff and special thank you to Dr. Gilbert for her care and professionalism!"

"I can’t recommend Cobb & Co highly enough. Aside from the excellent care they provide for our furry family members, the staff always go above and beyond to make the experience great. They’re always friendly, and you can tell they really enjoy their jobs. Initially, we started coming here because it was so convenient to the house, and we lucked out for sure with how awesome they are!"

"We moved to Elgin months ago with our two young cats. We hadn’t found them a new vet yet. I noticed their clinic was close by and called them up to schedule a check up. They are great. The first time our cats weren’t cooperating in the back no matter what. It was their first time not being in the room with us so they told us to give them a sedative to help relax them and next time they’ll examine them in the room with us. I called them the day before to make sure we administer the sedatives perfectly for I like to know we’re doing everything right and they helped us find the pill pockets and when was best to give it to them. The sedatives helped big time getting them into the carrier and with the exam. Dr Jacquie Cobb and her technician were amazing. We were in the room to help for they were both a little sassy even then and it turns out they were both overweight. Our male cat half a pound our female a pound. Dr Jacquie Cobb told us to use a treat puzzle so they have to play to eat which is what they’d do naturally. They took to them and it helped them to eat slowly too. They’re looking slimmer already and are zooming around more and it’s only been a few weeks. We’re going to take them in to get weighed next week and see where they’re at. We both love Dr Jacquie Cobb and everyone else there. We couldn’t ask for better."