Reliant Pools 12343 Hymeadow Drive, Austin, TX 78750

"Reliant was not the cheapest bid we received for our pool project but after hearing so many neighbors and friends with nightmare pool projects my first instinct was that this company was professional and had real experience building pools in Central Texas and probably worth the marginal extra cost. My instincts were spot on. Joel and the Reliant crew did a superb job. Listen to Joel, he might seem opinionated on design and layout choices but it's only because he seen all the mistakes made and will steer you away from them. They started digging in December (into pure solid limestone) and we did our first swim in April. Frankly, it would have been faster but there are some permits, neighbor permissions, HOA sign-offs etc that are out of their control and could have shaved significant time off this project if those had gone faster. Most notably, Joel was accessible via phone/text and responsive 24/7. He genuinely wants to exceed expectations. Inevitably, questions and concerns WILL come up and he's there to answer them succinctly and professionally. Building a pool is a much more complex and nuanced project than I imagined and am very grateful to have an experienced team. So many details could have gone awry. Bottom line: I highly recommend Reliant. Our final pool exceeded our expectations."

"Wonderful customer service! We built a pool in Texas while living in Wisconsin, so we had a lot of reliance on the Reliant Pools team for design and finish selections - and everything else! Joel and his team were incredible and tireless in navigating the never-ending permitting challenges. They were ALWAYS pleasant, accessible,  and the pool is stunning! Reliant Pool is the most reputable and trustworthy pool company in Texas."

"Reliant Pools is amazing! I had a fantastic experience with them when they built our pool! Communication is excellent, and it is what drew me in from the start! Joel was extremely helpful and courteous while assisting us in the design of our pool. Elijah was extremely professional and kept me informed every week! I would recommend Reliant Pools because the quality of construction and communication is exceptional, which is something that many contractors today lack. Thank you Reliant Pools for making the process so easy!"

"FANTASTIC EXPERIENCE... just wanted to start with that out of the gate, and I cannot stress this enough. Reliant Pools built us an incredible pool, spa, shower, cabana and fire-pit... on time, on budget, and with minimal hassle. Joel Hefner not only sold us on the project, he designed it, managed it, and enhanced it to levels we still cannot believe. This was our third pool build, and the first two experiences were awful. Really awful... mistakes, compromises, unpaid sub-contractors, blatant lies, and delays of up to 2 years. With Reliant Pools, we experienced none of this. They designed us a beautiful pool/cabana that had some challenging hurdles... a severe slope down to the lake; a massive oak tree in the middle that had to be saved and protected; septic system to avoid; and no city water or gas. But Joel and Reliant overcame each of these issues, and created a contemporary resort-style pool and cabana that fit right in with our home and lake views. Reliant started on time, finished on time, and along the way made the whole process run smoothly with no stress. Joel was on site dozens of times, measuring, managing, testing, thinking, and most importantly, collaborating. If we ever saw a minor issue with construction, Joel had already seen it too and had a plan... every time. This actually shocked us, as our prior experiences with other builders were so bad. In need to say a few things about quality. The construction quality was excellent, with no cutting corners and always suggesting better options at no additional cost. The personnel quality was so impressive too, not only with Reliant personnel, but also with the various sub-contractors. The finishes were also high quality, with Reliant's showroom having almost everything we needed to see to make a wise decision, other than picking out slabs of granite for the cabana. And lastly, the quality of the pool equipment and the installation methods were just perfect. There is no need to get multiple bids or shop around. I can honestly say Reliant Pools was the best construction experience of any kind that I have ever had, which includes building houses, pools, stone and concrete work, etc. And everything just works... flawlessly... and much of it from my phone app. Reliant built us a pool, spa, cabana/kitchen, outdoor shower, and fire-pit, all in a challenging outdoor area. And it's perfect. Looking back, I would not change a thing."

"Reliant Pools has been amazing and Joel has gone above and beyond since day one. We couldn't be happier with the design, workmanship, and customer service. Joel truly made this process easy and was onsite almost every day to overlook the progress. We are truly blessed to have worked with such an outstanding company and crew. Thank you!"