Robbins Brothers 127 East Interstate 20, Arlington, TX 76018

"We had an amazing experience buying. Great customer service, attention to detail, informative, they had so much patience with us. My fiancée loved the ring so much. Definitely recommending it to everyone I know now."

"I bought both my engagement ring and wedding bands at robins brothers, and I couldn’t be happier. If you’re reading the reviews on where to purchase your engagement rings or wedding bands look no further because this is the place. Chase is the best guy maybe the only guy you should be buying your jewelry from he treats everybody with respect while respecting your budget stayed professional and personable at the same time. It’s not often that you meet sales reps like Chase he made the whole process easy and comfortable. Couldn’t be happier! Make sure you see Chase when it’s time to get your jewelry for whatever occasion."

"I will say that when I came in to the Arlington store with my now wife to get her engagement ring they are really helpful. The is we found out now after talking with another jewelry store that the setting for our diamond was too small. We had the ring right at a year and my wife can't wear the ring to work so it usually stays in the box. We get a call from the store without any research of how long we have had the ring that we will need to pay almost $500 for a new setting for the diamond. I asked to speak to this jeweler but that wasn't going to happen and then asked for the manager on duty but Reginald wasn't in and she didn't look at anything. I told them I would call the corporate office because the lack of research before calling was extremely unprofessional for a jewelry store. This isn't Best Buy or Target. I talk to Lori she took my complaint and then research everything with there Jeweler at the corporate office which agreed with the other company I went to for a second opinion. I am hoping the Arlington store learns from this a researches before calling and eve n more important the Jeweler learns or gets replaced. We as customers don't know if a diamond needs a bigger setting so we expect the Jeweler and/or sales person should be the expert in the field and we expect you to know what works best with what setting. I am someone that expects people to be experts if we are buying high dollar items like engagement ring and wedding bands. If something happens then make it right which is what the corporate office is doing. Thank you Lori for not just brushing me aside and doing the right thing."

"We purchased our rings at Robbins Brothers for our wedding and have continued to maintain and have them serviced yearly. Both the Dallas and Arlington locations are simply wonderful and have such incredible designs that are highest of quality. I felt like a princess the day we got our rings and continue to do so year after year when I have them serviced and sparkling again. Over 11+ years as a customer and will continue to be."

"Reginald was tremendous in finding the exact diamonds I described to him. He worked tirelessly till we got my daughter canary diamond earrings and worked extra hard to get the screw backs delivered when they were out of stock. Ivory worked with me step by step through the whole process and surpassed expectations through the whole journey. Together they make an excellent duo and I will continue to buy from Robbins brother because of quality and mainly service. I recommend anyone trust these two with your purchases. Jill is always here to greet me with the best smile ."