Associated Bank 2720 11th Street, Rockford, IL 61109

"Sara the manager, and Yvonne were great. I tried cashing my payroll check drawn on Associated, through some online banking apps. The check wasn't accepted. So I had a check that was endorsed for another Institution. But from the first time I called Sara was professional and courteous. Explaining to me just to come in and they would see what could be done. My check was able to be cashed. I Was so very thankful. Thr branch is about 12 miles away from me but we'll worth the trip for the customer service and Treatment I received."

"Of your a black African American do not put that on your application they will close your bank account out so fast! I was told that of you Rob one bank you’ll Rob another bank all because my bank account was $10 negative"

"I would give them a zero if that were possible. The construction is like a prison. And the do not even take coin deposits. The staff is not helpful. I regret getting an account with them."

"Y’all need to have better phone operators cuz the ones y’all have ain’t gone get you the business you want."

"I felt sorry for the lady at the drive-through trying so hard when her manager pokes her head into the window and points her finger at me derate me for asking questions at the drive-through I mean dang lady who do you think your talking too"