PetSmart,

291 Skokie Boulevard, Northbrook, IL 60062

"I had a problem with a delivery and the cashier did register magic and solved the issue. It’s great when you equip associates with the right tools."

"I really like Tammy as far as grooming my dog. The other groomers are also nice. My pet peeve is when other customers do not respect the social distancing when it’s time to check in/out your dog. I think PetSmart needs to be more diligent as far as implementing that policy. It irks me when I’m trying to check in my dog and another customer just barges inside the grooming section, with their dogs instead of waiting outside until the process of checking in/out has been completed."

"Terrible grooming job! I know they didn’t even wash her. Absolutely rude manager, Kyle…he could give a damn. Never going back & would not recommend! Take your adorable pet & go somewhere else!"

"We took our 20 week old golden doodle in for grooming yesterday. We were amazed at how well the staff interacted with a puppy who really has never seen anything like this before. A.C. was as gentle as they come. His professional manner and specific questions that he asked ultimately gave my dog, the perfect haircut and grooming. He looks great. When asking about the length that we wanted his hair to be cut, AC offered to cut it half way and when I picked him up if it wasn’t short enough, he would be happy to shorten it more. When I arrived to pick up my little puppy, he looked adorable but I did ask A.C. to take a little more off of his coat. 20 minutes later, my puppy looked amazing and smelled amazing too. He had an adorable bandanna around his neck and he just looked absolutely perfect. Thank you A.C. you’re a true asset to the company and a wonderful person to deal with. Thanks for taking care of our little guy and more importantly, thanks for helping me decide what length to cut it for his first cut. We will definitely be coming back for another grooming and cutting with A.C. He was excellent as were the other two groomers. Everyone that worked in the grooming department was very happy to help me and for that I’m truly grateful. See you in a few months."

"I went in to ask a simple question and spent about 20 minutes being educated by Paige in the aquarium department. She taught me everything I needed to know to make an educated decision for my aquarium, filter, accessories and fish purchase. She treated me like I was the only customer in the store and answered every question I had thouroghly. This location is not the closest to my house but I will drive the extra distance to be taken care of by Paige! BTW, she works the afternoon shift, you’re welcome!"