Tiffany & Co. 299 Oakbrook Center, Oak Brook, IL 60523

"From the time we walked in until the time we walked out, we had top-notch service from everyone. We were birthday shopping for me and picked out some pretty beautiful pieces. Thank you to all who helped me make my birthday a bit more special!"

"Went to Oakbrook Tiffany and Co. with my best friend for her to exchange a bracelet that she ordered online from there. The gentleman at the front directed us to the sales counter where we waited for the next saleswoman. While we waited for 10 9 another salesman sent another young lady around to the same side wear we were waiting only to tell her she is next and that we had to get near the wall where the line usually starts. It was rude and inconsiderate! You can imagine we African Americans woman and the other young lady they move in front of us was not. Tiffany and Co. NEEDS to get a better system with customers waiting their turn in line. GET A ROPE or SIGN to say this is where the line begins! End result is that Cacy the salesperson was very service friendly, bubbly, and helpful! Thank you Cacy! Although our experience started off rough, it ended nicely."

"Was there last week to drop off jewelry to be cleaned. Returned this week to pick up cleaned jewelry, but not busy. But had to wait for "certain staff" to acknowledge us to look at items in cases. Last week was offered water/coffee/tea.... This week,.... Still waiting to be offered ANYTHING! Since once we received assistance and usually get great service, I'll treat this as a one off."

"I always had a great experience with the sales staff, I purchased quite a few items that they alway remember me and my family when we walk in, very nice. The reason why I will not be doing any more purchases at Tiffany in Oakbrook is because of management (Kurt) and service. My last purchase was an engagement ring and wedding bands for my wife and I, in less than a year a Diamond fell off my wife’s wedding band. I took the ring into service for repair, Kurt the manager was supposed to reach out to me for the status of the repair, he never did. Why wife called and she was told there was going to be a fee for the repair, I would understand if the ring was several years old but it was only 9months and I paid close to $20,000 on the rings not even a 1year warranty. Basically whatever you buy if it falls apart as soon as you walk out the store it’s your problem. I felt cheated, I felt like I bought something out of the barging bin at Walmart. They didn’t even give me a straight answer on why the Diamond fell off, first I was told it was a bent prog but there was no physical damage on the ring then I was told dirt pushed the Diamond out witch sounds ridiculous. I called today to check on the status of the repair and the repair was done and arrived at the store a few days ago, I asked if they contact customers when their repairs are ready to be picked up. They said yes the manager Kurt was supposed to contact you but of Course he never did. Follow up: I picked up my wife’s ring last night and according to the experts at Tiffany who have been serving and inspecting rings for many years, they reported that dirt pushed out the Diamond on my wife’s ring. This is got to be a new species of dirt to be so powerful and have the ability to expand and push a Diamond out on a high quality ring, I should of asked for a sample of this dirt to have it sent out for testing. I am not making this up you can verify this with the manager (Kurt) at Tiffany in Oakbrook Illinois."

"Beautiful location and interior. Very grand and had friendly and patient service as I wandered around looking for a perfect gift. They gave me the space I needed to look on my own and attention when I had questions. The rings here are gorgeous but quite pricey... they are Tiffany & Co after all. To my surprise, the men's watches were really elegant and smart too. I don't come to Tiffany & Co often, but when I needed a gift, they had the right goods at the right price. Plenty of options and each beautiful and unique in its own ways."