Gem & Jewelry Design and Services 1400 West Main Street, Carbondale, IL 62901

"Did a remount. We experienced personal service, she really listens, helpful and offers great advice. Cares about doing it right. Would definitely go back again."

"Traci is an incredible jeweler and went above and beyond to accommodate my requests. She helped me find amazing rings for myself and my fiancée as well as creating me a new mourning band from scratch. She runs an amazing shop with top-tier works and will be receiving all of our business in the future"

"Outstanding work, exceptional service! Traci’s artistic talent exceeds beyond measurement! Traci’s very gifted workmanship is truly superior quality! I would recommend Gem and Jewelry to all inspired and seeking service to create and design beautiful jewelry made just for you! In addition to Traci’s phenomenal work and knowledge, Traci has a personality with such passion, love and beauty with her customers that is a wonderful gratifying experience!!"

"Exceptional quality work, design, craftsmanship and service! Traci is a gifted artist with a wealth of knowledge, vision and skills ! I highly recommend this wonderful family owned business ! I came to Traci on the day my mother would have been buried if not for the cancellation of her funeral amid covid concerns. It was an emotional day for me to say the least! I presented my mom's wedding and engagement rings to Traci and asked her if they could be combined to make a new ring. There was without a doubt so much sentimental value involved. She listened to my story and was genuinely interested and sensitive to my feelings. After examining my Mother's wedding band, she pointed out the inscription my Father and written that I didn't even know was there! Contacting me promptly after the time she proposed it would take her, she showed me two designs. One was what I had described to her and one she had created...it was stunning! Of course I went with her design! As promised, within the time frame she gave, she promptly contacted me when the ring was done. I picked it up on the 3rd month anniversary of my mom's passing. Traci remembered. The ring is absolutely beautiful and as my daughter-in-law expressed it is very contemporary! Traci did an amazing job from start to finish redesigning a family heirloom, creating a lasting treasure and treating me more like a friend than a client. Thank you from the bottom of my heart Traci! Submitted by Nancy Herbert"

"Super Customer service. Expert in her field. Double checks everything, knows the market. Very, Very happy with my experiences. Will use in the future. Updated Review with additional info- Took an older platinum ring to Tracy to see if she could update it. It is now a work of art. Just stunning, as she reset it with a diamond in the center and two small diamonds on each side. Hard working with Platinum. The ring is beautiful, she put a lot of effort in the design and it was way beyond what was expected, it is really a fabulous looking ring. Tracy is a super great jeweler with a very, very good eye for design. Another 5 Star Review for her and her store."