Benny's Pawn Shop

"Their customer service is trash. They care more about the nails then the customer so don't bother!!!!!"

"As a long-time customer, I've generally had positive experiences at your pawnshop. However, my recent visit was disheartening. I intended to sell a pair of lightly used Jordan Sneakers for a studio light set priced at $60, which was sold out. When I decided to sell the shoes, Debbie suggested $60, stating my shoe size (8.5 Men) is challenging to sell. Despite attempts to negotiate, I agreed to the offered price. Debbie's demeanor changed after a light-hearted comment about a bet, creating an uncomfortable atmosphere. I understand the challenges employees face, but customer service should be a priority, especially for a community-reliant business. As a regular visitor, this experience left me feeling disrespected. I noticed the manager, Elva, present. I urge you to reconsider the importance of customer service. For future interactions, I'll keep my visits strictly business, drawing on my knowledge of the secondhand/resale market. I hope this feedback prompts necessary changes to ensure customers, like myself, feel valued. Thank you."

"My experience with Beny’s pownshop @ Airways has been of a friendly and clean environment, Excellent customer service, Miss Debby has walked the extra mile to help me get the right lenses for my photo cámaras investigating out of her own initiative to get me what I need. I intend to continue doing my business and recommend Beny’s Pawnshop to my friends."

"Great help and attentively good worker. Brenda Solis was able to answer any questions I had and was able to close me out properly. They sure don't make them like they use to, glad I got me a Gen X to help me."

"Horrible customer service! Her name was Elvia and honestly has no knowledge in tools,even expressed her personal opinion on what she thought something should be worth and not the market! I bet if you bring a hammer from Walmart and bedazzled it she would pay double."