Hudson Jewelers 6679 Edwardsville Crossing Drive, Edwardsville, IL 62025

"I gave it a 1 because i went in earlier today.There was a much older lady at the counter that just ignored me and didn’t acknowledge me what so ever but as soon as another customer walked in she was so excited to help them? I just felt disrespected and feel as if you guys need to train these associates to greet and pay respect to everyone. I will say tho another associate working there ended up helping me and he was great but just from the get go it was NOT an inviting experience"

"I took a gold chain to be repaired, but the repair was done very poorly. Part of the issue was an error on my part- when I dropped off the broken chain initially, I did not leave the charm that goes on it. When I got the chain back, the charm wouldn’t fit over the clasp- totally my fault. But aside from that mistake, they shortened the overall length of the chain doing the repair (which should have been an easy fix) and reattached the clasp in the wrong place. And they left the broken portion of the chain hanging off one of the adjustment loops. So I was left with a chain shorter than before and has one less adjustment length. The woman I communicated with in the store was very rude about the issue and was not pleasant to do business with at all. She even told me my chain wasn’t real gold because it had a “sterling silver” stamp on it, which she ended up saying she was incorrect about after another employee corrected her. Even though they offered to send the chain off again to be repaired free of charge, I opted to take it to another jeweler that fixed it in house and sent it home with me the same day (for 1/3 of the cost). I won’t be going to Hudson again for repairs, unfortunately…. In the photos, you can see the “fixed” chain."

"knowing jan gives me such joy. I told her about my wedding ring that became tarnished and didn't fit anymore. I knew she was a jeweler but I didn't know she had a heart of gold. I trusted her with my ring and it came back beautiful and it fits perfectly. She is gem."

"My family has done business with Hudson's for many years so naturally my now husband of 20 years went there for my wedding set, my 10 year anniversary ring and multiple other purchases. Matt is fantastic, always, and knowledgeable and so helpful and more recently had help from Megan, she is just the sweetest soul, a perfect addition to an already warm and friendly family environment. I would recommend them for all your jewelry needs."

"My fiancé go my engagement ring from here and it is absolutely stunning. John was SO helpful and made the process so easy for him and then when I needed it to get resized he helped us out so much and I was able to get it rushed and back before I had to leave town. Him and his wife were so kind and it was just such a wonderful experience!!"