PetSmart

"Mandy was so kind and helpful to me when I switched from an on-line order to an in-store pick up. She helped with backing me out of the on-line order and having my order all ready for me at the checkout instead. Definitely concierge level of service! Many thanks!"

"Grooming Itself is five stars! I have brought my Schnauzer X(lol) for the last year and her groomer Janelle is amazing. As a person and as a groomer. She’s put up with all my ridiculous requests so much love to her. Competitive/market pricing, but not super expensive. I think my husky would have been around 51$ without coupons. No doodle fee. Just make sure if you are getting a specific haircut to demat your dog/at least regularly brush your dog and they won’t shave. Molly has had small mats or tangles and they never have full body shaved her. *The rest of the store I would put as four as they mark up prices quite a bit* The rewards they give members just turn the products from over priced to market value Their solid color collars fade, and some prints chip off. holiday collars can go as low as 8$ for a large though which is cheaper then everyone else! food is pricey and not too good of a selection, a lot of farm and home stores are a bit better and cheaper. BUT they do price match, so keep that in mind. I have found my dogs food cheap at bucheicts and they have price matched. I have yet to use any of their other services. I will say their trainers aren’t certified by any means and are often trained only by their own older trainers. They don’t know much about dog sports and will really only do basic obedience. ****they are also required to push petsmarts products, which means they will sell you the wrong type of prong for money. their prongs have no trachea guard!! petsmart trainers are notorious for selling them**** TLDR: -Grooming 5 stars (goes for all employees in that department) -Cleanliness 5 stars (always on top of accidents) -Prices 3 stars, BUT they price match if you remember at checkout -Selection is 4 stars, better then wallmart but Petco and PSP a bit more, at least with food. -Never used training, never will. Pet obedience only and probably 0 dog sports of any kind. -trainers sell harmful training tools. prongs and e collars can be okay, not the ones they sell."

"Unfortunate to be short staffed at all, but especially around the holidays? You can do better. Changed this from 3 to 4 stars because the staff acted promptly after I called to inquire on my order. Dalton handles upset customers well."

"Always a fun place to take your four legged family member. They always have such a good time and enjoyed by everyone that sees them. The staff is super friendly and will let you try out products before purchasing really like this store for dogs."