PetSmart

"Very friendly. Ready to help. I have visited several times. It has always been pleasant, even though my pets are getting older. When I tell them the issue diagnosed by the vet, they explain the products they have. It is helpful to make a decision. There is no pressure to buy anything."

"Seeing some of these 1 star reviews for grooming does not surprise me in the slightest. Made an appointment to get my puppies first groom here, and was so excited. 2 groomers were working when I took him in, and one of them was extremely rude the entire time. (I didn’t catch her name) Gave us a Dirty look as soon as we walked in, even though we went in super friendly. I had got my puppies rabies vaccine like a week before his appointment and the vet accidentally put the wrong date on ONE PART of his papers (it was the beginning of the new year. Very common mistake to make. The nice groomer even said the same thing.) the date was CORRECT on his tag and on another part of his papers. The groomer who was being unkind literally refused to even glance at his tag with the correct date and just kept repeating “we can’t do it.” I 100% get the vaccine rule, which is why I got his vaccines so he was ready to go for his appointment. Wasn’t a very friendly welcoming environment from the second we walked in and that’s honestly extremely disappointing. I completely understand having bad days, but you shouldn’t take it out on customers. I haven’t been to Petsmart since and would rather shop elsewhere for my pets."

"This store was actually clean. The young lady was very helpful and courteous. She helped us pick our baby bearded dragon. I'm experienced, she actually let me hold her and check her out. Other stores won't let you, but if I'm going to buy it, I should be able to hold and examine it. Finally, a good experience at Petsmart."

"Called in advance to check if they had something in stock as I live over 2 hours away. They told me they'd pull it and hold it behind the counter for me. Was waiting on a cart for me when I got there. Thanks"

"Nice big clean store with anything you can think of for your pets... unfortunately people can butt in line when buying fish, even though I had waited 10 minutes for the person in front of me who was getting 100 of something. Will just go to Teske's...."