MyEyeDr.

"My family of 6 and I have been going there for years. I took off work for an appointment yesterday that I thought I was 6 minutes late for. I parked in front of the front door 1 minute early and tried to get my employee off the phone, but sometimes duty calls! Anyway, I run into the store at 4:36 and tell the front desk lady I was there for my 4:30, to which she promptly replied, “it was a 4:20.” So I go about begging to be seen. After 10 texts and calls a week, I figured they would want to serve me. The rude front desk lady then asks me if I need a contact appointment and I told her that I was happy to skip that part if I could be seen that day. She says she can ask the doctor, to which I thank her. Without even pretending to ask the doctor 3 seconds later she asks me when I want to reschedule. Umm..weren’t you going to ask the doctor? Now look, I own a service based business and I know that being on time is important, however, every single time I’ve ever been there for myself or with my husband or four kids, we have never been seen within 15 minutes of walking in. So, yeah, last time I was in, I spent $1600. My family probably spends $3K a year there. I’m going to take my thousands to a place where the front desk lady doesn’t delight in sending clients away. This is the second time—last time I was 12 minutes late a few years ago. I have a job, run a company, and have four kids. I simply refuse to interrupt another afternoon where I will SURELY have to sit there for a half hour before being seen. Nope. I’ll spend my thousands somewhere else. And STOP TEXTING ME!"

"All the staff here are wonderful! From checking in to ordering glasses my whole family loved our experience. Every person that works here is friendly and inviting. I highly recommend!"

"I called to let the office know I was running about 10 minutes behind and then another 10 minutes, trying to be courteous. When I called the second time, I was told to reschedule. Which I understand, but all too often, I am the one waiting....but it's okay for them to be running late. I thought they would be a bit more understanding, but I guess their time is more valuable then mine. Also, be prepared to receive an ABNOXIOUS amount of calls and text messages. One time a representative called me at 9PM! I have little kids with an 8PM bedtime! They also do not allow making more than one appointment at a time, so if you have more than one kid, they believe that you have all this time to keep driving to their offices for appointments. I should also mention that I was a customer for years, before it became a franchise."

"Love Them. Emily is The BEST! Walked in on 8/26 with a broken blood vessel. Emily took all the extra steps she could to make sure I was taken care of. Very Thoughtful and genuinely concerned about my well being. I have been going here for several years and they are the best."