Phillips Pro Cycle, Inc

"This review is on their repair shop. Absolutely fantastic. They put on a new headlight setup and handlebars for my Kawasaki Vulcan S. They got it done in less than a week and adjusted to exactly where I wanted the bars to be. Great shop. I will definitely be a returning customer and will direct people to them for mods on their bikes."

"Bought my first bike! Eli and the WHOLE business was absolutely amazing. Walked me through what would be my best fit for my needs and even provided in house Financing!!!!! Guided me to to SIUC MOTORCYCLE COURSE and Eli answered every question with professionalism, expertise, and friendliness. I purchased at Phillips because of their reputation for honesty and excellence."

"Great staff.. nice bike for the price ..the only issue i had was i saw the bike online said it was a 2012 ..i paid for the bike over the phone and when they text me the paperwork i found out the bike bike was in fact a 2004 ..8 years older than advertised ..they apologized and asked me if i wanted a refund ..i told them no the bike was still worth the price ..so ask questions to make sure everything is accurate ..great bike for a good price at least just be sure to ask questions.. would buy from them again .."

"The worst thing I ever hate to do is give a small business especially one that has been here many years. A bad review. But I bought an older trike that was in good shape except for some break issues and a tank issue. But the body issue was perfect. It had been stored under a blanket. It is really a nice looking trike. Had my daughter take it last September since I bought it for her. We just went to pick it up yesterday. Sometimes projects are taken on that are too big and cannot be handled because of lack of experience and lack of years of working on motors etc. But I was told the trike was rode down the road and it didn't run the way the guy wanted it to, The question is if it was rode down the road how come when I picked it up and still when I get it home you can't even turn the thing over. Then, I look and the housing up front is completely busted and broke. All I get is oh I think it might have been like that, absolutely not. There are photos of this bike. Like I said it was kept under a blanket. It was taken very good care of it. It just set for a little too long. But now the thing doesn't run. You've already tore it up and broke stuff and it's put back together like a 2-year-old did it blindfolded. I'm not sure what I'm going to do about this. It's far from over. I understand when stuff sets for too long the rings can dry out. Hoses can crack. You know things happen. But if you don't know what you're doing and somebody is called you day in and day out requesting for an update and has somebody else willing to work on this? That actually knows what they're doing as a business. You should have returned this phone call. Had us come pick it up and saved all the issues. Now what I got back is in worst shape than when I brought it in. Trust me this ain't over yet."

"GREAT EXPERIENCE--PERSONAL ATTENTION! I stopped in at Phillips Pro Cycle on my way to Florida to check out their ONE WHEEL selection--as I was thinking about getting one before I left on vacation, but I couldn't bring myself to pull the trigger on a GT before leaving. I live in N Wisconsin. After talking with the guys there and seeing what I wanted right there in stock--it was an easy transaction. They all were very helpful and personable. Even helped me out with a loose fender on my cargo trailer as I was leaving. Not only was the process easy and smooth, I never felt any pressure from anyone. Customer service was very high--which is what sets businesses apart in today's economy. But I also feel like I got a great price on my GT. I put a lot of miles on over the next ten days in FL and am very glad I got it--no regets-- also very glad I stopped in at Phillips in Carbondale! If I ever am looking for a bike, it would be worth the 11 hour drive to get a bike from someone you can trust. Thanks Guys!"