The Rehabilitation Institute of St. Louis 4455 Duncan Avenue, St. Louis, MO 63110

"I was blessed to have been a patient of The Rehabilitation Institute of St. Louis 4 different occasions. In July, 2022 I recovered on the 4th floor for 2 weeks, after suffering a stage 4 pressure ulcer on my butttocks, my wound care nurse did exceptional work healing my ulcer while enjoying his music. Even when my kids were there, he welcomed them to assure my of the care he was giving while allowing them to observe his process in cleansing and wrapping my wound. In April 2023, my left leg was amputated below the knee. I stayed for 2 weeks, on the 2nd floor in May, receiving occupational as well as physical therapy. My therapist, Krista and Kelcey, as well as the other therapist made my stay very therapeutic and enjoyable. I returned again to The Rehabilitation Institute in May 2023 after I received my prosthetic where I felt quite familiar with my surroundings , even my room-mate were nice, My Nurse Ashly, was very sweet and professional, but everyone was. I returned for the third time, I was on the 3rd floor with my therapist Krisi, Natalie, and Maura. I received extensive training to help me walk with my prosthetic, as well as exercises to build muscle and classes to help with safety tips when you get home. October 2023, I returned to The Rehabilitation Institute Of St. Louis to get a tune-up. my confidence level to very low, I needed assistance when I step down or step up on the curb. I also needed help with the incline. My Blessing came again when Kristi, Maura, and Natalie were my main therapist with me and 6 days later when I left, I had more confidence then before I arrived. I am still a work in progress, but I take it one day at a time. Thank you, Rehabilitation Institute of St. Louis, MO Victoria Johnson"

"The folks at TRISL took excellent care of my mom after her stroke. The staff are attentive and friendly; I’m extremely grateful to have such a good resource in town."

"If I can rate this place a zero I would! First and foremost. I was very mistreated as this place is affiliated with Barnes Jewish Hospital because of that the mistreatment, retaliation continues from years of medical abuse by Barnes Jewish Hospital medical staff. Here is a listing what occurred during my stay: 3/3/23 denied me a breakfast tray after telling the nurse Canzetta. She did nothing to get me a breakfast tray but rather argue with me. It took my speech therapist and another nurse who wasn't assign to me a breakfast plate. Please note I had a stroke 2/22/23, but this does not matter to NO nurse, NOR to Dr Carter who does not listen to anything I have to say. If i develop any pain or feeling ill it was taken as a joke. I was told by the resident Dr that i dont have diabetes, this is farthest from the truth...im prediabetic been for years, special diet lowers my AC1 #. Rather dig up past records from Barnes Jewish to create a negative unhealthy environment. Where im being stressed everyday. The so-called Katie Sullivan case manager did very little to coordinate my care here or after. She rather purposely solely discriminate had very little interest in my care she and the CEO Mark, Katie Supervisor desire to discharge me to the streets not to an address. Dr. Carter lies and twists my words treat me like im incompetent playing psychological mind games. He informed me on 3/4/2023 that they'll, a team of staff will meet on Wednesday on behalf of ALL patients and let us know our progress on date 3/8/2023 did not occur, never discuss any progress report. 3/6/2023 Dr Carter had a psychiatrist come to see me without discussing this with me first, the psychiatrist said he was sent because I was moody and anxious behavioraly. Began asking about my past to suggest psychiatric services. I firmly said NO! This was to humiliate and exploit; violating HIPAA while another patient in the room. This was done repetitively. All the while the other patient in the room spoke with Dr Carter privately repetitively! Dr. Carter is to make rounds to see all his patients but DID NOT see me this day 3/6/23. I had to request a Dr. to see me later that day. I was experiencing light headedness symptoms that Canzetta DID NOT make notes of this to Dr Carter deliberately. Dr Carter told me he'll talk to me later - he lied, never showed. I had no choice but to hotline this facility, then the retaliation began. Violating HIPAA even more, threw away my personal items from home on 3/10/2023. On 3/11/2023 I ask the Nurse Linda for towels and a gown so I can take a shower. She ask me did I wanted my nicotine patch now? I explain I'm about to take a shower can you put it on afterwards so it won't come off. She instead made sure I didn't get a nicotine patch and my meds sat on the table unattended, the nurse is to be attending meds making sure you're aware what meds taken and why. Certain staff do not have compassion for patients and Dr Carter, Alexandre Rene plays politics between patients, while continue being treated poorly, the previous patients Dr Carter valued with a red star - it suppose to represent patient is fall risk. Really means patient is to be favored in the secure unit i was previously in which shouldnt be. Dr Carter claims he had no open rooms on the otherside of the secured doors to move me from, again another lie. As there were OTHER fall risk patients without any star posted outside their door, moved. Nurses do not answer certain patients call button also....I did not request this rehab, BARNES Jewish Hospital did!! But if you ever have a complaint and file, Dr Carter and staff will see to it that you are discharged immediately!!! IT IS WISE TO HAVE FAMILY AND FRIENDS VISIT OFTEN. Certain staff enjoy abusing patients such as they've done to me and Katie Sullivan a liar, Dr Carter liar, twists words, cover up DO NOT LISTEN! CEO support staff wrong doings. My blood pressure rose to 153/103 (which is covered up never report it) 3/9/2023 so to hope I have another stroke...IM allergic to latex, my health is no concern to TRISL!!"