Retina Health Institute 1075 Featherstone Road, Rockford, IL 61107

"Nothing but good things to say. My vision has improved 100%. I'm thankful for everyone there. Friendly and professional."

"Dr. Kapur is a racist and she is committing medical billing grifting. She billed my insurance and got paid in full. I just received a shady bill from her in Jan, 2024 for an echo exam procedure I never experienced and falsely claiming I owe her money from an Aug, 2023 consultation. My primary reason for cancelling future appts was based on a very ignorant racial remark she said directly to me about my race during my "consultation" with her. She also made ignorant comments towards me about being diabetic for example telling me I was going to die if my A1C drops below 5. This doctor needs to be under federal and state investigation asap. She may want to educate herself about how to professionally conduct oneself towards patients"

"Easily one of the best experiences with a doctor and staff I've had to date! The office is kind, good humored, and up-front about costs related to insurance, etc. (You are even given a handout when you become a new patient so that you are not blindsided by costs associated with care!). This experience took the edge off of any anxiety I have when stepping into a doctor's office. Kapur is a wonderful soul and VERY knowledgeable in her field. I would recommend her time and time again to anyone in need of retinal / eye care."

"I am a patient of Dr. Hussain. He and his staff are very professional, caring and nice. Dr. Hussain is extremely knowledgeable and skillful as an Opthalmologist with impressive credentials and training. I would definitely recommend Dr. Hussain to my family and friends who have retinal issues. Dr. Hussain is a thorough and trustworthy Opthalmologist and I would entrust my retina care to him and his staff."

"Office practices are shoddy at best and offensive at worst. Back office billing/AR person was rude and patronizing. Business practices and customer service need a lot of help. Watch out for all the money they want to charge without you knowing about it up front. Very unprofessional. Some other reviewers have made similar comments regarding the "deposit" of $250 and bogus cancellation fees. I can confirm that did happen to us also. Had to fight tooth and nail to get things reversed and recover our money. Can't speak to the professional medical side of things since we never got that far due to the clown show on the administrative side. At a minimum, I would not trust this practice (medically) simply due to the rude treatment up front. Not sure if the MD's are unaware or just actively condone the unprofessional rude behavior. Definitely a NOT RECOMMEND. There are plenty of other ophthalmologists out there."