Together Credit Union

"I cash a check for my daughter we have the same first and last name the y let me deposit it and draw off of it then told me the check was not good but they approve it and why would they have let transactions go thru if it wasn't a good check and the never gave back the original check nor was it posted as a deposit on my statement that should have never happened I'm going to request the original check back cause if wasn't a good check I should be able to get the original check back ya think I really believe they double dipped"

"My account was in the negative. I had no idea, there was little to no contact. I called them and they told me that if I paid the negative balance they would keep my account from closing. Well my account was closed anyway. I feel they lied to me to get my money."

"Appointment was at 10 am. I walked in at 10am checked in. For 5 min 2 ladies on right sat and talked and laughed. After they finally got done talking and laughing she finally called my name after 8 min. By then I was walking out the door. First time there and last time. Rude. You can do that when no customers are waiting."

"I had the most disgusting experience at this location today. I just opened up an account with this credit union as a secondary banking institution and I’m never going to this location again. I will stick to my side of town. The snappy attitude was just too much. I was not greeted and when I did greet the teller, it was a deep breath taken like I was a problem. The teller just wanted to just send me out the door without an envelope for my money order. I’m big on customer service and how I treat people and a person has only one time to handle me wrong and they won’t see me again."

"I am at my wits end with this credit union. I have never had this much trouble with any establishment before. Since the beginning I've been having serious issues. I'll just name a few issues. Most recently, I went to this branch to order my debit card after being told numerous times for over a week, by different people, my debit card would be automatically ordered and it wasn't. Once I got to the bank I was told they couldn't issue me a debit card with a chip. I was told on customer service before I went they could. Basically the left hand doesn't know what the right hand is doing. I also ordered checks so I thought. I've been waiting on them for weeks and they never came. I called customer service today and was told by Samantha that the financial advisor at the bank that day didn't order any checks for me. I just don't see how an establishment can drop the ball so many times. I've wasted too much time & gas dealing with this company as a whole. I'm trying my best to not close my account but they are not providing me with any satisfactory service yet. I thought things were getting better so I had my husband open an account. He asked about the $25 for a referral. Customer service told him he had to keep like $115 in his account for like 3 months to qualify. What kind of nonsense is that? You have to jump through so many hoops with this credit union. I have never heard anything so ridiculous as that. The least this horrible credit union could do is issue $25 to each party. With out the customers this bank wouldn't exist and no one working at this credit union would have a job. I personally see they could give a crap less. I don't know if I receive below average service with this credit union because I am African American or not. It's really starting to seem like it. I will not do business with a company that racial profiles. I just don't see how an establishment is allowed to be this unorganized. Most recently we went to the bank today 9/10. We waited for a hour to see a financial advisor. We finally got called to be let down once again and told that there debit card machine has been broke for over a week. Why the hell wouldn't you post that so people wouldn't waste their time. This credit union is so inconsiderate. I'm so sick of this bank I could scream!!!!!"