Estes Express Lines

"Awful customer service. Estes promised front door delivery but instead left my delivery on a public sidewalk. When I called to file a complaint I was essentially told “too bad”"

"I moved cross country from WA to IL. Other companies were changing 3-5k just for basic shipping services and because of where I lived it would not be convenient with any service. I had to rent a truck to moved it to the large trailer and they where so accommodating to my need for more time. Pickup was a bit confusing (it is not a service they do often), but they made sure my movers were able to go trunk to truck (this saved time and money). This is an unconventional option, but worth it for cost savings."

"Five Stars for my driver today, who very graciously made a delivery address change on the fly, when he realized access to my street was hindered. It was late on a Friday and he was very accommodating about going to an alternate address nearby, where the drop off could be made. Thank you so much!"

"Too often something simple is screwed up by an employee that is unmotivated or not trained. First off my delivery was 2 days early and that worked for me in a big way. Next the delivery guy was very helpful in back up driving skills and his willingness to deliver in the rain. This equates to trained and motivated. While this seems to be expected, and it is, it is also too often missing. Thank you Estes."

"I've been working here for 21 years. We are consistently rated in the top 10 paying truck driving jobs in the U.S."