PNC Bank 835 South Randall Road, Elgin, IL 60123

"Very unfriendly they speak when you walk into bank but if they see you outside by the door they don't even acknowledge you those kind of people I have no use for they think they're above everybody all they are is just slippers in the bank"

"After meeting meeting more challenges and obstacles than I care to describe, I had my issue resolved by a banker at this branch named Somayya Ali. While this may have been a policy issue with PNC, involving the retrieval of documents, Somayya moved heaven and earth to make sure my family was taken care of. She is a true asset to he bank on Randall Road. If you choose to bank with PNC, and you are in the area, I could not recommend selecting Somayya as your personal banker enough. She is knowledgeable, she cares, and she will go above and beyond to make sure her customers' needs are met. All five stars for this bank belong directly to Somayya. She most definitely deserves it."

"I went to this branch to close my deceased mothers account,Banker Somayya Ali filed a small estate affidavit. It came back denied. She showed me that there was missing information. Once I went to another pnc location I found out she did not fax the entire affidavit. I would not waste my time at this branch. There is no accountability here."

"In my 23 years of having bank accounts this is the only one that has ever given me problems. They make up rules only for this branch. I’ve left unable to complete my transaction and sent to Larkin atleast 5 times. Today on Oct 1, I discovered their newest rule for this location ONLY. As I walked in I was stopped from entering. A person told me I had to use the atm or go to Larkin. That’s right, you can’t go into the bank. So why are the doors even unlocked? The reason for going to see a teller was to withdraw an amount greater than the atm limit of $500 and to not disrupt my ability to use my debit card due to withdrawal limits. This person is basically a bouncer. If you agree that this is crazy please consider complaining to corporate."

"PNC contacted me & said if nobody contacts them & complain about How Rude The Branch Manager is to their customers they won't know to take action! Jodi Simmons has business commutation issues... & I was able to explain in details my truck incident & hope they contact her About how to treat PNC customers.."