Midland States Bank

"Llanely and Araceli are the best! They have helped me so much in 2023, and I want to wish them the best 2024 ever. Their kindness, strong customer service and professionalism is of the highest standard. Always a pleasure, wishing you and the team continued success. Kind Regards, Nancy"

"Mr.Armando Hernandez, I'd give you a 10 if I could,but it only goes to 5 star Thank you so much for your prompt and courteous response I really appreciate it.You have gone above and beyond any of the other Msb employees I have ever dealt with the entire time I have banked there,You were kind and polite and patient and very helpful,I hope your able to share that.God bless you on your journey in life. R.Stewart"

"Angela Lilek, thank you for giving us hopes and creating a plan to get us into our home, reaching out to her multiple times with no response, messages read but absolutely no reply. I hope this is not how you treat other families."

"Great customer service. The personal bankers always have a friendly word or a nice hello. The bank never seems to be overcrowded with people waiting. Drive thru is quicker then many of the other banks I have gone to in the area."

"The hours on line do not mach the hours of the bank it's self. Online and claims 8 and the store says 9. I have had to wait now an hour for them to open."