QCA Pools & Spas Retail Store 1021 State Street, Bettendorf, IA 52722

"Inground pool is installed now and the neighbors are all jealous. Jim and Matt worked hard to make sure it was done right and that we were happy. We also purchased a QCA hot tub because our pool experience went great! Thank you QCA for both our pool and hottub!!!!"

"Frustrating to be so close to finally letting the kids swim only to find out that the pump wasn’t assembled correctly. Doesn’t seem like a big fix but we are told not going to stop by until Tuesday. Got all the money months ago but no one can stop by for almost a week. Unbelievable"

"Matt is super patient and easy to work with. And I greatly appreciate that because I know I can be difficult. Thanks again. Definitely recommend."

"They have been working on replacing our liner for 11 days now & it's still not done. They broke several pieces of our top rail while working on the liner. We voiced concern about seams not being in the right place & tons of wrinkles. None of these concerns were fixed. Now when we try to talk to someone, we can't get a return phone call or email. Horrible customer service. I would NEVER recommend this place to anyone! I wish I could give negative stars."

"As far as Saunas are concerned, stay very far away. Sauna is dangerous as well as incredibly terribly made. Electronics are embarrassing, more robust systems are used in a space heater. Customer service was the worst I have experienced by a local US based company. First told me replacement parts were free and easily obtainable, then told replacement parts weren't available. Unit worked for about 5 times before one controller went out. After emails back and forth finally was told no replacement parts available, would have to purchase a new sauna. I decided to use it with just one controller working, and got another 5 uses out of it before it started tripping circuits. Had to decide if I could repair it or maybe I could reuse the structure? Started taking apart wiring and found wrong sized wiring and connectors were used and that's dangerous as well as a sign of a cheaply made product. I wondered if structure could be re-used somehow, but unfortunately the wood is so thin and of poor quality that it would definitely not be usable. Every time I used the sauna, I need to put a nail or otherwise repair some part of the sauna. Trim falling off, seat boards cracking/splintering, door handle falling off. I see some good reviews, not sure if they are still in the first few uses part or hopefully they improved their product. Unfortunately I would stay clear of this company as this product is terribly made even if they improved the product, they don't stand behind their products. Makes me really wish I didn't buy this sauna, because instead of just going to a sauna or buying one, I kept thinking "I have one, and just need to get it working." Unfortunately this thing is just completely garbage... Owner asked if this was therasauna or cheap chinese sauna. Clearly it says therasauna, internal components say therasuana and qca pools on it. Email support verified it was, before telling me they didn't have parts available."