ABF Freight,

8630 Hall Street, St. Louis, MO 63147

"We shared ride and same hotel with ABF Drivers"

"Poor communication from dispatcher. Told incorrectly what time package would arrive. The package had to be signed for. The person had to wait at my house over an hr for driver to show so he could sign for package."

"If management would get out in the field and try to see where the break downs are. I understand the lost package rate is high and the cctv video isn't Enough."

"These reviews should really give an option for negative stars. My shipment was Florida to Missouri. It consists of 4- 5 gallon buckets. Thus far we are on day 12. The tracking app is worthless and bogus dates are put on there to apparently keep you from waging a complaint. Three days in a row it showed it was in the STL ship yard out for delivery. Called yesterday and they "don't know why" but my items were put on a truck going to Memphis which then the app said it will be delivered several days later. Later that day it said it will arrive last night. Naturally when that didn't happen I called and they are saying that it didn't get loaded for delivery today either. You do get to talk to the complaint department that claims they will call you back but that was nearly a hour and a half ago. This isn't rocket science. This tells me that they have way more complaints than manpower to fix or they just don't care. Despite this being a freight company with the sole duty of delivery, I am willing to drive there to get my product as it is holding up a business from opening since the flooring material has been traveling the country on this company's trucks. The good thing I can take away from this is anytime something is being shipped at a distance I have a name to not use. I really hope this helps someone else with their decision."

"Hot shot to them is "We don't know why your shipment is still on the dock." When you absolutely positively have to have to get it delivered on someone else's time-line. Use ABF."