E.Patten Tax Prep PLLC

"All of the business he gets and the people he has helped his rating of 2.8 is unacceptable. We need to do better to support this man and his black owned business. I've been going to him 3 years and I am so happy with him and his staffs knowledge and ability to assist with my taxes. I will definitely be recommending this tax location to all that I can. Thank you Mr. Patten and staff."

"A friend referred me to this tax company, and overall the experience I received was inadequate, incompetent, and unprofessional. The way that the service was handled was lacking in communication and the necessary attention to fit the clients needs. Although I understand there are other things on their hands, it doesn't excuse the fact that my case is being held hostage by the IRS, which is withholding my check due to credits that have been put in incorrectly, and now they need more evidence or documentation, and if I do not respond within 30 days, I will get penalized 5000 dollars and possibly thrown in jail for tax fraud... I am appalled that this is likely to happen to me, knowing I didn't provide any documentation, and that their tax rep never asked me anything, and when I would email or try to contact (so called person) I never get a single form of communication back... Last week I tried contacting the owner and still have yet to hear a word back about my case... so im leaving this review to signal the poor handling in service that this tax company failed to accomplish. I will not be coming back and do not recommend anyone else coming here to do taxes. Leave it to someone else more professional and with better service to handle it, or prepare for tax fraud penalties and not only that, they charge you 6k for their services, which is a ridiculous amount considering the services, not worth paying them... Regards"

"If I could, I would give this place zero stars! Very disappointed in the services, I received. I had been a 3 year customer and in the past was satisfied with the services until this year. My tax return was done incorrectly , he put the wrong address & false information and things from my previous tax return on to this year return. Call multiple times and would never get an answer. And when someone would answer it was, I’ll call you back but never would. Got a letter from the IRS saying I needed to do a 1040 amendment because everything was incorrect!! Had to go to HR & Block to get it corrected! Still have not received my refund after 8 months!!!! Never again, very frustrating experience."

"My Mother has been trying to get in touch with these people for weeks even months and no one will respond to her emails or phone calls. Now the numbers don’t work, but if your business is truly legitimate you wouldn’t have to change numbers and avoid your clients. Who in their right mind will allow someone to prepare their taxes for over $14,000; not even the richest person in the world. SEND THE AMENDMENT IN ON MY MOTHER’S TAXES."

"Visited this place last year, and it was the worst experience ever. Left the place with no kind of paper work, the excuse was that it was COVID. I never received my taxes, tried contacting them endlessly by phone, email, leaving voicemails and they NEVER got back to me. When I was finally able to get in contact with the secretary she never responded. After a few months of trying, I was charged a large sum for the service they provided even though they never really provided any kind of service. I had to call my bank to dispute the charge since it was still impossible to get in contact with anyone at the office. Finally this year I was able to get in contact with the owner, and I shared how urgent it was for me to receive the paper work from last year, because it was affecting my current taxes. After contacting him several times, he still never sent my paper work even though he understood the severity of my situation. I had to drive almost an hour just to collect paper work that should have been given to me to begin with. If you want things done professionally and in a timely manner. I recommend you don’t go and do your taxes here. Worst experience ever."