Loyalty Professional Tax Services 7032 Antoine Drive, Houston, TX 77088

"Not a good experience they say they're gonna charge you They lie about their charge. They said they were in a charge you List and then realized they charged you more than close 2000 thousand dollars. To do your texas And when they send you the paperwork, it takes on long as time to send it to you they don't give it to you right in them. I ask her if I want how much they're gonna charge me. Didn't say nothing and just tell me that it was gonna be less than a 1000 but then it was 2000. When I already have signed the paperwork. It was too late. They did this to my friend as well. I have referred her with them. They help you but not ready they charge you More than it is..."

"This year 2024 Nay charged me 1000$ claiming she was gonna add something to get me more on my taxes which she lied about.i worked,went to school and had two children but still got back the bear minimum. Then she forgot the insurance so the IRS denied me so I had to wait extra time. Highly unprofessional and family oriented.i will not be coming back."

"They did me great service last year and I'm going back"

"I have used this tax company for over 3 years and also referred my friends to them. This year was definitely a disaster. Nobody is ever at the office and Sylvia didn’t work there this year which she is always on point and Maggie well let’s say she shouldn’t be running this place period. I’m very disappointed in this tax place and will not be using them again!!!"

"I use their company to do my taxes 2 years ago since then I have been under audit and have been under review for identity fraud... My taxes now require an IP pin only because of their business never had a problem before.... They did not even reach out to.help....."