Magnolia Family Medicine 6912 Farm to Market Road 1488, Magnolia, TX 77354

"I rarely give bad reviews because everyone has an off day. But this clinic…Poor, poor service. Both doctors I saw are great! However customer service is lacking. When calling always get voicemail. Then calls are rarely returned."

"Horrible Horrible customer service. Waited months for office manager to take care of something she stated she would take care of which she didn't. And told me if I had any issues to call her and when I did she will not return or answer the phone. Have been waiting several days for her to call back. I have been a patient for several year. Will no longer be a patient!"

"If I could give 0 stars I would. Made an appointment for my mother two weeks ago and double checked with them to make sure they take her insurance and which they informed us that they do .When we get to her appointment they inform us that they don’t take the insurance on the day of her appointment. When I ask them couldn’t they have informed us earlier they said “ insurance team verified yesterday” which I informed them they called yesterday to confirm visit and told us everything was fine and failed to mention this. This is the most unorganized primary group ."

"I usually see Caroline or Cody at the 1488 office and Jerod at the Woodlands location. I really like all 3 of them very much. They are all excellent listeners and have very good bedside manners. The office portal makes it so easy to send them messages with questions and they all respond to me quickly! The front office staff has always been so nice and organized for me. The assistants that take your vitals are also very kind. I really like this practice and plan to continue to use them."

"I love this clinic! I'm always greeted with a big smile and kind words. The doctors and nurse practitioners and assistants are all fabulous, never a harsh word (not even when I've gained a few pounds.) But what has won me over completely is the front desk. They are the sweetest, friendliest, most eager to help group of gals! Going to see the doctor is not one of my favorite things to do, but everyone here just helps me smile, even when I'm feeling my worst. Thank you. ❤️"