United Plumbing Solutions

"Whenever you use a service company we all consider normal things like cost, timeliness, quality of work and experience. 1# United is very reasonable in cost: I received 3 quotes for a water heater repair and United was lower by 20-40%. 2# Not only were they on time, they fit us in the schedule to accommodate 3 days earlier knowing my wife was expecting a child 3# All the work was done using good materials and neat installation. They also suggested different alternatives for long and short term fixes. 3# Office staff was very friendly and efficient. All service staff were extremely informative, communicative and professional. I would add a fifth important dimension of service work, accountability. They performed a repair that did not solve the problem initially and after trouble shooting further they made another repair that fixed the issue. Then the owner called me personally, and not only offered the complete refund of the previous repair, they did the whole repair at no cost for my inconvenience!! Then, they offered to add a part to my water heater to make it last longer ....FOR FREE!! You will rarely find this level of customer service and accountability in a service company. I can honestly say this is the most dependable and reputable plumbing company I have ever worked with. Thank you to the owner, service team members and office staff. I will continue to use this company for all our plumbing needs and recommend to friends and family!"

"Great service from United Plumbing. They installed our new water heater which was a real pain to get upstairs and into our attic. Very professional and thorough. And during the big freeze, there was a burst pipe which we fortunately isolated before there was any damage to the house. United Plumbing put us on their priority list and came over and replaced it in quick time. Highly recommend them."

"Highly Recommend. I used United Plumbing Solutions for a gas leak. I had only been a homeowner for a month and was freaking out. It was a Friday morning and they did all they could to get someone to me same day and before after hours. The issue was too much for a same day fix, so they scheduled to come back Monday afternoon. To my surprise they were able to come out Monday morning and had everything fixed and ready for city inspection that afternoon. Dispatch and the technician were so friendly and helpful it made this really stressful time so much easier to deal with. Thank you!"

"Carlos and the team at United Plumbing saved the day after this terrible freeze. Our pipes work but the tankless hot water heater was leaking and he a) diagnosed that it was just one part and b) gave us options on pricing for the part and time. He explained everything in terms we could understand and made us feel so much better about the overall situation. I would highly recommend Carlos and United Plumbing Solutions to anyone in need. I never once worried about being taken advantage of in these desperate times. Thanks again Carlos- you saved the day."

"What an amazing company!! If I could give 10 stars, I would. We’ve used United Plumbing Solutions several times and have had great experiences every time. This one was exceptional though. We had pipes burst from the extreme cold. They came out quickly, located and fixed everything in the most professional manner possible. We will ALWAYS. Call them first! Highly recommend!"