Archie's Electric Inc 11916 Bryan Road, Edinburg, TX 78541

"We have been waiting for months for them to finish the electrical work on our new house so we can move in. The owner never answers the telephone and never returns phone calls."

"I felt bad leaving this negative review, but apparently its a common thing. The person driving unit 132 on 6/24/2023 at 12:45 almost crashed into my wife and I. It felt like it was done on purpose because he swerved into my a few feet Infront of me and then proceeded to hit the brakes. Absolutely screw these people."

"It took a year to get my house built and we finally moved in. Like they say, you will find out about the flaws of your house after a year or two. Last week we realized that the furnace was not working and within the day, Union AC came and fixed it. Even came back the same day to fix a defective part. On the same day we find out that the GFC plug in the laundry room keeps tripping the washer and the manufacturer recommendations on the washer does not recommend the GFC relay in the wash room because of how sensitive it is. I called Archie’s electric on that day, that was 7 days ago, and even left distressing message for them to call me back. I called the next day and they said they have received my message and are sending someone. Two days later I am told that someone is working on it, someone will come. Again two days later, same excuse. Today, one week later, my call in the morning ended with the owner was going to call me. No phone call from anyone so I call back in the afternoon and I was told that no one has received the message this morning and that they will get to it. Again they will mark the message “urgent”. I informed the lady that it’s been a week and her response was that they have calls like mine pending to be done for more than a week. Home builders beware, if your contractor is using this electric company know what you will be working with after the house is finished."

"Archie’s was the only Electrical Company that responded to my inquiry in a timely manner. They fixed the grounding at my home in Laguna Vista. It was not an easy fix given that the Builder/Developer did not use the right grounding rod (used rebar) and the disintegrating rod was in cased in the cement walk way. He figured out a way to repair and not to break the cement walkway. The repair was completed in a few days … had to order the grounding rod. Also he did not charge me an exorbitant price for the repair."

"Setup a 9AM appointment in Weslaco I drove from McAllen to meet whoever Archie's electric was going to send; for a general service call and quote for repairs. At 9:20AM I called the office to check on who where their guy was only to be told to give them a few minutes. A technician calls me 10 minutes later that he is in Pharr and will be on his way but he needed 30 minutes to arrive. I spoke to the owner (Archie) who said I can dispatch a guy right now to be there in 15-20 minutes; fact of the matter is why book an appointment and not have someone there I can understand 5-10 minutes late but having customers wait an hour after the appointment is a waste of time! Poor communication between whoever is booking appointments and dispatching their technicians. Only, to be told by the owner that he can help but after the fact. I will take my business elsewhere."